TriNet Reviews in September 2026: User Ratings, Pros & Cons
Streamlining HR for small businesses.
Add to compare
TriNet offers custom pricing plan
TriNet Reviews & Ratings
Are you using TriNet?
Spotsaas Editor’s POV
TriNet delivers a robust Professional Employer Organization (PEO) and HR technology platform tailored to small and medium-sized businesses that want to outsource payroll, benefits, compliance, and HR administration. By combining payroll processing, benefits administration, risk management, and human resources support under one roof, TriNet helps businesses ...Read more
TriNet pros and cons
Supports businesses through scaling teams, multiple states, and complex HR requirements.
TriNet stays current with employment law changes, reducing internal compliance burden.
Shared employer model helps businesses access enterprise-grade benefits and risk mitigation support.
Syncs HR data with accounting, ATS, and productivity systems via API and connectors.
Businesses that prefer to keep HR fully internal may find the PEO model less flexible.
Onboarding and data migration require coordination and time investment.
Filter results
Sort by :
Showing 11-20 out of 602
LH
Laura H
11/20/23
"Full Service Support!"
What do you like best about TriNet? I like how easy it is to reach a real person through their customer support if an issue arises and that there are multiple ways of contacting support depending on how urgent your issue is. What do you dislike about TriNet? TriNet reporting is a bit convuluted. They have been working on making things more intuitive though. What problems is TriNet solving and how is that benefiting you? We don't have anyone on our team that is dedicated to payroll and ...
Read more
LH
Laura H
11/20/23
"Full Service Support!"
What do you like best about TriNet? I like how easy it is to reach a real person through their customer support if an issue arises and that there are multiple ways of contacting support depending on how urgent your issue is. What do you dislike about TriNet? TriNet reporting is a bit convuluted. They have been working on making things more intuitive though. What problems is TriNet solving and how is that benefiting you? We don't have anyone on our team that is dedicated to payroll and ...
Read more
DG
David G
11/14/23
"vastly imroved"
What do you like best about TriNet? They get me sane answer with minimum fuss. For a big company they are remakably reponsive. The 800 number is great. What do you dislike about TriNet? My rep. not really a downside. I just don't deal with her. What problems is TriNet solving and how is that benefiting you? Personnel admin.
DG
David G
11/14/23
"vastly imroved"
What do you like best about TriNet? They get me sane answer with minimum fuss. For a big company they are remakably reponsive. The 800 number is great. What do you dislike about TriNet? My rep. not really a downside. I just don't deal with her. What problems is TriNet solving and how is that benefiting you? Personnel admin.
AU
Anonymous User
11/09/23
"extremely happy with service and platform"
What do you like best about TriNet? all our payroll and HR issues are managed in one central location What do you dislike about TriNet? would be great if there was a 24/7 helpline What problems is TriNet solving and how is that benefiting you? payroll and HR needs
AU
Anonymous User
11/09/23
"extremely happy with service and platform"
What do you like best about TriNet? all our payroll and HR issues are managed in one central location What do you dislike about TriNet? would be great if there was a 24/7 helpline What problems is TriNet solving and how is that benefiting you? payroll and HR needs
TN
Tiffany N
10/26/23
"Terrible customer service and high fees"
What do you like best about TriNet? I don't have anything positive share about this platform. What do you dislike about TriNet? Trinet is difficult to use. You have to log into a few different areas or call different #'s to take care of your 401k, payroll and other benefits. They have so many disparate systems so it's a terrible user experience. Most of the customer service reps are difficult to work with. I had to transfer my 401k out to a Roth IRA because I am no longer with the company. ...
Read more
TN
Tiffany N
10/26/23
"Terrible customer service and high fees"
What do you like best about TriNet? I don't have anything positive share about this platform. What do you dislike about TriNet? Trinet is difficult to use. You have to log into a few different areas or call different #'s to take care of your 401k, payroll and other benefits. They have so many disparate systems so it's a terrible user experience. Most of the customer service reps are difficult to work with. I had to transfer my 401k out to a Roth IRA because I am no longer with the company. ...
Read more
AU
Anonymous User
10/05/23
"Trinet"
What do you like best about TriNet? The support staff is great. They are always friendly, helpful, and prompt. What do you dislike about TriNet? The high cost of the services and all of the in-house paperwork we have to do for new hires and terminations. Recommendations to others considering TriNet: Great company to use for payroll and benefit services. What problems is TriNet solving and how is that benefiting you? We are keeping our entire workforce on a good PEO plan, with a wide ...
Read more
JD
Julia D
10/03/23
"Working with TriNet as a one-stop-shop resource for all our HR needs"
What do you like best about TriNet? Prior to using TriNet, I'd used another HR platform to administer payroll, benefits and other HR aspects with my previous employer. It was not as helpful as we expected, and had some limitations. Furthermore, their customer service was slow and unprofessional, below the standard, their hotline was very busy all the time, so I had a hard time getting the support and assistance needed in a timely manner. When starting using TriNet in my current job, I've ...
Read more
Free vendor scorecard
Evaluate TriNet objectively with the HR software scorecard
A weighted HR software vendor scorecard to score TriNet against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].