TriNet Reviews in May 2025: User Ratings, Pros & Cons

"Helpful HR and Payroll Tool"

What do you like best about TriNet? My company recently made the change to bring Trinet on. It's a super intuitive tool that makes choosing benefits incredibly easy, providing several options and breakdowns explaining the differences, as well as making payroll updates a breeze. You can easily access your information online with no issue. What do you dislike about TriNet? So far I haven't run into anything about Trinet that I don't like. I use it for benefits and payroll, and it's all ...

"TriNet - Excellent One Stop Shop!"

What do you like best about TriNet? I love the ease of use for payroll and new hire entry is a cinch. What do you dislike about TriNet? What should be improved is the number of plans TriNet offers to employees. It can be benefit overload and they should listen to client and tailor the needs of the top 1-4 plans that benefit them the most. What problems is TriNet solving and how is that benefiting you? TriNet helps to solve the problem of having payroll and benefits data (costs, census, ...

"Fantastic Support with a Personal Touch"

What do you like best about TriNet? I feel the platform is very user friendly and the interface is intuitive. All the employees appreciate the ease of use and I appreciate the simplicity when handling complex situations requiring advanced HR experience. What do you dislike about TriNet? Nothing really. The interface went through a bit of an update which made the program feel smoother. Since the update, I have not had any issues (website glitches/lags) which were previously, for me, a small ...

"Trinet"

What do you like best about TriNet? Is a one stop shop for your payroll. benefits and also your 401K. Trinet provide all of the above. What do you dislike about TriNet? Trinet interface is a bit outdated and sometimes it takes a while to get a response from customer representative. Recommendations to others considering TriNet: For a small startup company. Trinet is a great way to go because it provides everything one place. I just wish that we have a dedicated person that can answer our ...

"Overall good customer service and ability to meet all HR needs."

What do you like best about TriNet? Easy to navigate website. Good customer service What do you dislike about TriNet? high costs for small companies, large increases in healthcare costs each year Recommendations to others considering TriNet: Check availability of health care plans. Trinet seems to be more comprehensive What problems is TriNet solving and how is that benefiting you? Availability of high end health insurance plans

"Overall good customer service and ability to meet all HR needs."

What do you like best about TriNet? Easy to navigate website. Good customer service What do you dislike about TriNet? high costs for small companies, large increases in healthcare costs each year Recommendations to others considering TriNet: Check availability of health care plans. Trinet seems to be more comprehensive What problems is TriNet solving and how is that benefiting you? Availability of high end health insurance plans

"Great PEO"

What do you like best about TriNet? Very responsive to questions and always available to help. They also allow us to offer robust plans to employees. What do you dislike about TriNet? There isnt much, they have been pretty helpful so far. I would like to have the payroll integrate with our Accounting ERP. I think they offer that so just need to look into it more. Recommendations to others considering TriNet: Great solution if you want an HR payroll and compliance solution without a ...

"TriNet my PEO Provider"

What do you like best about TriNet? I appreciate and value the opportunity to have a dedicated representative to help with all HR advise! Especially now that I have my aPHR certification, I want to learn it all. Their COVID resources and webinars are so helpful! The Open Enrollment process makes for a smooth integration which the employees really value! What do you dislike about TriNet? I want to create a detailed training program to present to my colleagues. However, I have employees in ...

"Making your RH strategic in the modern organization"

What do you like best about TriNet? Simplicity and efficiency in the organization of business personnel What do you dislike about TriNet? the cost is still heavy for small businesses What problems is TriNet solving and how is that benefiting you? organized the data of the collaborations and benefits program. Finally, it improved the quality of the information to be passed on to the staff

"Not 100% confident in product"

What do you like best about TriNet? The dashboard having everything in one spot. The HR department is also very repsponsive and helpful. What do you dislike about TriNet? That time and attendance is not linked or connected. So if you use the clocking in and out it doesn't throw it over to the dashboard, you have to click about 5 different things accept and then import over. It is just not user friendly in that area. What problems is TriNet solving and how is that benefiting you? none