TriNet Reviews in May 2025: User Ratings, Pros & Cons

"Review on Trinet"

What do you like best about TriNet? Trinet is my one stop platform to review my time off, company policies, my paycheck information and taxes plus, review all the benefits (medical, etc.) all on one dashboard. Plus I can submit my expenses via trinet. What do you dislike about TriNet? the one thing that I dislike about trinet is that it makes it very difficult and quite frustrating to upload or attach documents. I also have heard that customer service is very poor quality. What problems is ...

"Great for Payroll and PTO management"

What do you like best about TriNet? It was very easy to use and is a great option for small corporations when it comes to healthcare options. I had a great health insurance plan for a low monthly cost due to their business model. What do you dislike about TriNet? There were some initial problems when hiring employees that were on hourly instead of salary. They did not automatically generate sick hours at first. I wouldn't use this as an HR service since they're not on top of state and ...

"Payroll Coordinator for a sports and event stadium"

What do you like best about TriNet? User friendly and tracks PTO time and availability in the system. What do you dislike about TriNet? deadlines for changes to employee profile is needed well in advance of processing payroll and sometimes I find out changes last minute Recommendations to others considering TriNet: take the tutorial and you will see how easy it is to use What problems is TriNet solving and how is that benefiting you? tracking PTO would be a big project and TriNet solves ...

"Flexibility and Versatility"

What do you like best about TriNet? I like the wide range of choices for things like health, dental, and vision insurance plans. The economies of scale through TriNet seem to provide better prices, generally, than a small business would otherwise be able to obtain. What do you dislike about TriNet? There is little or no room for negotiation with regard to the offered products. Basically, what you see is what you get, with no other options. And there are hidden processing fees that can arise ...

"Basic features needed for a payroll app"

What do you like best about TriNet? I like the interface it's very modern and easy to use What do you dislike about TriNet? Missing some standard features. No ability to see pending paycheck. Can't view or download copy of paystub that is a duplicate of the paper form. Recommendations to others considering TriNet: Basic features for the tech savvy person but not for those who prefer old school payroll needs What problems is TriNet solving and how is that benefiting you? Easy to use for the ...

"Instrumental service for those that need a full suite of tools"

What do you like best about TriNet? Everything - HR tools, Payroll - they are all very easily administered. What used to take me hours and several different websites is all done under one roof with TriNet What do you dislike about TriNet? Easier benefits administration? Really, nothing is wrong with the service. What problems is TriNet solving and how is that benefiting you? Added benefits for employees which was very easy. Payroll needs are met. Just all around work efficiency has improved.

"Falls short, very short"

What do you like best about TriNet? Our rep at TriNet is nice and semi responsive. What do you dislike about TriNet? So many items to list. Reporting is poor and difficult to use, applicant tracking is poor, too many items have to be manually tracked, certain requests have to be made via email, and done by TriNet on the back end. Even simple things as adding PTO to an employee account has to be requested via email and added by them. Benefits enrollment only works part of the time. We ...

"Falls short, very short"

What do you like best about TriNet? Our rep at TriNet is nice and semi responsive. What do you dislike about TriNet? So many items to list. Reporting is poor and difficult to use, applicant tracking is poor, too many items have to be manually tracked, certain requests have to be made via email, and done by TriNet on the back end. Even simple things as adding PTO to an employee account has to be requested via email and added by them. Benefits enrollment only works part of the time. We ...

Excellent payroll services

PROS: TriNet works perfectly for our small company. They provide us with excellent service for our payroll and retirement plan needs. They are a huge help in getting us started in said areas and they continue to provide us with quality support service. We very much appreciate how they respond promptly to our concerns. CONS: Their services are quite costly. We would be able to save a little more if we perform administrative tasks and run payroll manually.

"Gets the job done but isn't pretty"

What do you like best about TriNet? I like that I can set up and access my HR, payroll, and benefits information all in one place. What do you dislike about TriNet? When choosing benefits options, it was tough to compare options beyond pricing. It opened new tabs and only let you select 3 or 4 options to compare at a time. What problems is TriNet solving and how is that benefiting you? As a user, not an admin, I'm sure my company is using TriNet to outsource and streamline HR, payroll, and ...