TriNet Reviews in May 2025: User Ratings, Pros & Cons

"All encompassing HR tool to manage staffing and payroll."

What do you like best about TriNet? Trinet can manage time cards, vacation, expenses, and roles in one place. What do you dislike about TriNet? Trinet will log you out of the application if idle too long. Recommendations to others considering TriNet: I would like to see the timeout function be manual to set inactivity limits. What problems is TriNet solving and how is that benefiting you? We are managing payroll and keeping PTO time in line with company policy.

"TriNet is a great HR solution that makes everything easy and safe"

What do you like best about TriNet? It is a comprehensive HR department. They provide all of the necessary services including payroll and direct deposit, expense entering, mileage tracking. They are also partnered with healthcare so it's all in one. What do you dislike about TriNet? Not a lot to dislike, the service is not "cheap" but you get what you pay for when you invest. Great solution for small to medium businesses as its so comprehensive in terms of its benefits and services. What ...

"Easy to use expensing platform!!"

What do you like best about TriNet? I use Trinet Expense to get reimbursed for anything bought through my company and it is incredibly straightforward and easy to use. The upload features make it super easy - you don't have to be an accountant to use it :) What do you dislike about TriNet? Honestly, I have not had many complaints about this software. From time to time, I will sometimes have difficulty logging on to the portal or it will load slowly but this issue hasn't happened in the past ...

"Horrible customer payroll support, not so great perks"

What do you like best about TriNet? App (design and interface) I feel is one of the only good aspects of Trinet What do you dislike about TriNet? Although they have little wait time for customer support, their actual support and resolution of issues are poor. Example: - one scenrio I had was with an accidental 401k contribution change which I only noticed during my first paycheck of the year. Trinet pretty much said they cant do anything to help reverse the contribution. They didn't even ...

"Horrible customer payroll support, not so great perks"

What do you like best about TriNet? App (design and interface) I feel is one of the only good aspects of Trinet What do you dislike about TriNet? Although they have little wait time for customer support, their actual support and resolution of issues are poor. Example: - one scenrio I had was with an accidental 401k contribution change which I only noticed during my first paycheck of the year. Trinet pretty much said they cant do anything to help reverse the contribution. They didn't even ...

"Trinet"

What do you like best about TriNet? TriNet is a one-stop-shop solution that enables employers to onboard and manage their employee details related to Payroll, Benefits, Time keeping and other features. TriNet made it so easy for me to enroll into benefits , add bank details for payroll and submit my expense reports. They have the best customer support and 24/7 live chat agents. What do you dislike about TriNet? TriNet is a great tool and nothing to dislike. Recommendations to others ...

"Horrible customer service"

What do you like best about TriNet? It was user-friendly. I processed payroll with and expense reimburesments easily. What do you dislike about TriNet? The customer support is completely untrained. They say they can solve problems when in the end you just end up receiving an email saying it is not possible. Recommendations to others considering TriNet: Good if you do not have a dedicated payroll person at your company. Do not use if you need any payroll help whatsoever. What problems is ...

"Horrible customer service"

What do you like best about TriNet? It was user-friendly. I processed payroll with and expense reimburesments easily. What do you dislike about TriNet? The customer support is completely untrained. They say they can solve problems when in the end you just end up receiving an email saying it is not possible. Recommendations to others considering TriNet: Good if you do not have a dedicated payroll person at your company. Do not use if you need any payroll help whatsoever. What problems is ...

"Affordable HR solutions To Manage Hiring New Employees"

What do you like best about TriNet? My company uses TriNet to centralize employee information, training, benefits, and HR processes. As a new employee, I used TriNet to mark what tasks I’d completed, what tasks were pending, and what I still needed to do. This platform was instrumental in providing the necessary HR documentation, feedback on my hire paperwork, and details of benefits available. What do you dislike about TriNet? TriNet offers a way to plan and manage our business goals with ...

"Great all-in-one source for HR needs!"

What do you like best about TriNet? The dashboard. It centralizes all functions as the admin, making it easier to execute tasks and get on with day-to-day responsibilities. What do you dislike about TriNet? Some tasks can be challenging to initiate without speaking to a rep, but those are few and far between. Recommendations to others considering TriNet: great value for the cost of service What problems is TriNet solving and how is that benefiting you? we are minimizing our time spent on HR ...