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Trengo - Help Desk Software

Trengo Reviews in June 2026: User Ratings, Pros & Cons

Revolutionize customer service with Trengo.

4.6

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Trengo Reviews & Ratings

4.6

Excellent

Based on 43 ratings & 177 reviews

Rating Distribution

Excellent

(116)

Very Good

(50)

Good

(8)

Poor

(0)

Terible

(3)

Spotsaas Editor’s POV

Trengo offers a sophisticated digital help desk solution with integrated video conferencing, enhancing customer service capabilities. Its robust dashboard and remote access features make it a strong choice for businesses with remote operations.Read more

Trengo pros and cons

  • Integrated video conferencing

  • 24/7 support capabilities

  • Robust dashboard features

  • Remote access to devices

  • Limited features in free version

  • Can be complex for new users

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Showing 41-50 out of 177

AU

Anonymous User

10/11/23

4 out of 5

"Streamlining communication with trengo review"

What do you like best about Trengo? The best thing is that the centralization of email, chats and other messaging platform in one dashbaord which has greatly increased the efficiency. All our social media platform can be accessed by one mode i.e trengo. What do you dislike about Trengo? Trengo's mobile app needs immense improvement as someone who relies on using mobile while travelling finds it extremely difficult and annoying to use it with more ease. It is not user friendly. What problems ...

Read more

AK

Ayat K

10/10/23

4.5 out of 5

"Have been using since 3 years; absolute satisfied"

What do you like best about Trengo? The visibility of stats from backend every day What do you dislike about Trengo? the charges applies for each new user made What problems is Trengo solving and how is that benefiting you? All channels are integrated on this software. Also, can review the team members stats and reports on daily basis

MA

Muhammad Awais Dildar M

10/06/23

5 out of 5

"Experience about Trengo"

What do you like best about Trengo? This is very user friendly and easy for me. What do you dislike about Trengo? Sometimes it takes time for loading but good What problems is Trengo solving and how is that benefiting you? Create Team Inboxes to Better Manage Agent Conversations.

AB

Abuzar B

10/06/23

4.5 out of 5

"Best experience Using this Software"

What do you like best about Trengo? I really love to use multiple software at one platform. It is really helpfull to do my task. Amazing experience using this What do you dislike about Trengo? Some time it get stuc at sime point and get slow down after refreshing the page it will be ok What problems is Trengo solving and how is that benefiting you? It benefits me to reduce the cost and save time by intergration software with one platform

HU

Hafiz Umer S

10/06/23

4.5 out of 5

"Made communication so easy"

What do you like best about Trengo? Had a great experience with all social app under one window. What do you dislike about Trengo? It's hard to dislike anything because good product leave nothing negative behind. What problems is Trengo solving and how is that benefiting you? Trengo is providing all social app in one window making my daily conversations so easy.

AH

Abu Huraira Bin Almas N

10/06/23

5 out of 5

"I will definitely refer this to Friends"

What do you like best about Trengo? If you talk about best part then you can say the multiple features of using different software and their intergration are best in this. Easy to use handy you cam download app and operate it What do you dislike about Trengo? The difficulty we face uploading or sending media in chat it is difficult you can not attach multiple items What problems is Trengo solving and how is that benefiting you? Trengo is Benefiting us by managing our all social media and ...

Read more

AH

Abu Huraira Bin Almas N

10/06/23

5 out of 5

"I will definitely refer this to Friends"

What do you like best about Trengo? If you talk about best part then you can say the multiple features of using different software and their intergration are best in this. Easy to use handy you cam download app and operate it What do you dislike about Trengo? The difficulty we face uploading or sending media in chat it is difficult you can not attach multiple items What problems is Trengo solving and how is that benefiting you? Trengo is Benefiting us by managing our all social media and ...

Read more

MA

Muhammad Awais Dildar M

10/06/23

5 out of 5

"Experience about Trengo"

What do you like best about Trengo? This is very user friendly and easy for me. What do you dislike about Trengo? Sometimes it takes time for loading but good What problems is Trengo solving and how is that benefiting you? Create Team Inboxes to Better Manage Agent Conversations.

UI

Usman I

10/06/23

4 out of 5

"The Trengo is the best platform for software user."

What do you like best about Trengo? The best thing I like about Trengo is that they allows cetnerlize communication channels like what's app, email and social media. It will provide the easiest way to conquer the customer inquires. The Trengo provide the customer support for the users. The Trengo provide ease of implementation by providing the training and customization. The Trengo also involve ease of integration with your channels like email or social media. The Trengo is easy to use or ...

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AH

Abu H

10/05/23

5 out of 5

"I had amazing Experience using Trengo service recently"

What do you like best about Trengo? I think the best part is to Use and connect multiple software with it easy to use What do you dislike about Trengo? One thing it sometimes slow downs because it not responding but It happens once in blue moon What problems is Trengo solving and how is that benefiting you? Trengo is solving our problems to use many software differently with trengo we can use multiple software from one app

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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