NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
Track-It - Service Desk Software

Track-It Reviews in July 2026: User Ratings, Pros & Cons

Efficient solutions for your IT management needs.

4

Add to compare

Track-It offers custom pricing plan

Get Pricing Details

Track-It Reviews & Ratings

4

Very Good

Based on 91 ratings & 101 reviews

Rating Distribution

Excellent

(30)

Very Good

(47)

Good

(13)

Poor

(6)

Terible

(5)

Spotsaas Editor’s POV

Track-It! works best for small IT teams managing under 500 assets and handling straightforward ticket workflows. The interface prioritizes simplicity over customization—if you need complex automation rules, conditional routing, or multi-level approval workflows, you'll hit the limits of what the platform can do. Before demoing, confirm whether the software ...Read more

Track-It pros and cons

  • User-friendly interface and intuitive design, making it simple and easy to use without extensive training.

  • Affordable pricing, making it a cost-effective solution for organizations with multiple users.

  • Helpful customer service and good response from support team.

  • Comprehensive solution for IT teams to manage tickets, assets, and endpoints.

  • Limited customization options, especially for complex configurations and project management integration.

  • Performance issues, such as slowness when navigating between screens or sections.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2251-101 out of 101

No Reviews Found! Please refine your filters.

Reset All

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].