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9.2

Spot Score

TouchBistro - POS Software

TouchBistro Reviews in May 2025: User Ratings, Pros & Cons

Streamline your restaurant operations and boost sales.

3.9

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Starts from $69/Month

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TouchBistro Reviews & Ratings

3.9

Very Good

Based on 695 ratings & 413 reviews

Rating Distribution

Excellent

(246)

Very Good

(75)

Good

(12)

Poor

(6)

Terible

(74)

Expert's Review

TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more

TouchBistro pros and cons

  • Reliable and easy to use, with responsive support for setup and ongoing assistance.

  • Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.

  • Availability of frequent updates and seamless system improvements.

  • Great team support, very responsive and dependable for assistance.

  • Technical glitches and system crashes reported, affecting daily operations.

  • Challenges and delays in resolving issues related to online ordering and payment processing.

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Showing 81-90 out of 413

AS

Amanda Sides

01/11/22

5 out of 5

TouchBistro is the way to go!

TouchBistro is easily one of the best POS systems out there for restaurants. It's super easy to use and there are so many customizable settings. I love that they have 24/7 tech support. We had an issue with the app crashing on the main device the first day we got the system and within a few hours the issue was fixed with a patch. Highly recommend.

T

Troy

01/10/22

5 out of 5

Great assistance from Lance

Lance at TouchBistro was very insightful and helpful. He was able to quickly troubleshoot and walk me through the connectivity issues we were experiencing.

C

Colleen

12/28/21

5 out of 5

Very helpful & thorough

The entire team was very helpful and professional during the setup and installation process. They walked me through each step, and made the transition from our old POS to the TouchBistro system seamless. The training videos also prepared our staff for the change in the new system, so we were all ready when the system went live.

EG

Elephant Grind Coffee

12/13/21

5 out of 5

Great 24/7 customer service and user…

Great 24/7 customer service and user friendly app

SC

Steve Casey

12/05/21

5 out of 5

Great Experience

After reviewing more than a dozen alternatives, TouchBistro was hands down the best choice. It has the features needed and was a great value. One additional feature I am counting on and believe will be there is company staffed support. The sales team is also incredibly professional and helpful in answering questions in detail when potential issues pop up. If you are looking for a system, you must take a hard look at TouchBistro.

HS

Hiba Sadi

12/05/21

5 out of 5

Amazing POS

My name is Hiba Sadi, and I'm writing on behalf of Olive Haven Ltd. My experience with TouchBistro has been great. Besides the amazing 24/7 customer service, and the affordable price, they have a wonderful system that every restaurant should have. The only thing they don't have right now but I would've liked to find is the option to give discounts for online orders (as in sending the customers a promo code to use it on checkout). But I've been told they're working on it.

NG

Nina Gold

12/03/21

4 out of 5

I really like the app

I really like the app. It has helped my Thai restaurant. It gives my customers a chance to experience my whole menu without questioning.

JL

Jam Lazaro

11/30/21

5 out of 5

FIVE STAR POS SYSTEM ⭐️⭐️⭐️⭐️⭐️

We have been using Touch Bistro for quite a while now and it’s amazing! Highly recommend for people with no experience, easy set up and it’s just one call away for the support team and they will help you in no time!

MS

Melanie Steinkirchner

11/30/21

1 out of 5

TOUCHBISTRO IS A HORRIBLE SYSTEM!

TOUCHBISTRO IS A HORRIBLE SYSTEM!! Trust me. Google "TouchBistro reviews" to get real feedback. On boarding was a nightmare, the equipment is all third party so they can not customize it and the system is clunky and very non user friendly. Don't get me started on the back office "cloud" (time cards, menu updating, sale tracking) nightmare. Of course even though this was a total BAIT AND SWITCH on their part they won't let us out of our 24 month contract. They will lie to you to get your ...

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MY

Michael Yould

11/29/21

5 out of 5

Quick easy and efficient service

Quick easy and efficient service. Thank you

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].