9.2
SpotScore
TouchBistro Reviews in August 2026: User Ratings, Pros & Cons
Streamline your restaurant operations and boost sales.
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Starts from $69 / Month
TouchBistro Reviews & Ratings
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Spotsaas Editor’s POV
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
TouchBistro pros and cons
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Includes Loyalty Program, Online Ordering, and CRM features accessible from one interface.
Frequent updates with system improvements delivered regularly.
Support team is responsive and dependable for issue resolution.
Technical glitches and system crashes reported, affecting daily operations.
Delays in resolving issues related to online ordering and payment processing.
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Showing 71-80 out of 413
BC
Betsy C
04/05/22
"Best POS HANDS DOWN- I’ve ever used in my 20 years of customer care!"
What do you like best about TouchBistro Restaurant POS? Where do I begin.? I love EVERYTHING about it. One of the best things I've found about it which makes it SO easy, after using and adjusting over time to many different pos systemsis ; You have the ability within to pretty much navigate to ANY screen, at any given point, at any time.
KK
king kat
03/23/22
Don’t get Touch Bistro!
I used Touch Bistro for about 5yrs and they have the worst customer support ever!! You can never get through and the call back option is fake. They call back with a Toronto number which ends immediately after one ring. I was on hold for more than 1.5hr on multiple occasions, and again they end your calls. “They claim they got better answering calls” but that’s BS. Just called the on 3/24/2022 and same fake call back option. Called 4 times to get before getting through. I finally cancel my ...
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PR
Pam Rostagno-Petrick
03/21/22
TouchBistro is very user friendly
TouchBistro is very user friendly, my entire staff loves the program.
SW
sally williams
03/15/22
Great customer service.
Date of experience: March 16, 2022
KL
Kara Liersch
02/28/22
User friendly & great customer service
We have multiple locations with TouchBistro and from the initial sign up, to onboarding, to concerns throughout the year, they are always super reliable!
SK
SUNIL KALIA
02/28/22
Great application and good customer…
Great application and good customer service. Highly recommend.
MM
Masala Mantra
02/23/22
Not a great pos and customer service
We use touchbistro For our pos more than 2 years now. The Customer service is really bad. If you have an issue they won’t try resolve that fast. They are saying it’s no.1 pos please don’t fall for it.
JM
Jean MIchel Pelland
02/21/22
Great customer service and seamless…
Great customer service and seamless applications. Great for start ups and more.
LP
Luis Pineda
02/06/22
They said I am In a Contract
They said I am In a Contract, whenever they never finish the job. I was supposed to get a better equipment but that was worst and more expensive 2 times more... its ridicules. I want to try to resolve the issue, but they try to convincing me to stick to them. I just want finish with them...
HC
Hakka Chilli
01/30/22
Simple but Great POS.
After reviewing than a couple alternatives, Touch Bistro was the best choice. It has the features needed and was a great value. The sales team is very professional and helpful in answering questions in detail. We did refer 2 other locations which have also installed Touch Bristro.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].