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9.2

Spot Score

TouchBistro - POS Software

TouchBistro Reviews in May 2025: User Ratings, Pros & Cons

Streamline your restaurant operations and boost sales.

3.9

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Starts from $69/Month

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TouchBistro Reviews & Ratings

3.9

Very Good

Based on 695 ratings & 413 reviews

Rating Distribution

Excellent

(246)

Very Good

(75)

Good

(12)

Poor

(6)

Terible

(74)

Expert's Review

TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more

TouchBistro pros and cons

  • Reliable and easy to use, with responsive support for setup and ongoing assistance.

  • Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.

  • Availability of frequent updates and seamless system improvements.

  • Great team support, very responsive and dependable for assistance.

  • Technical glitches and system crashes reported, affecting daily operations.

  • Challenges and delays in resolving issues related to online ordering and payment processing.

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Showing 361-370 out of 413

S

Sparrow@wren2

07/10/16

4 out of 5

Use it everyday

Love it, use it everyday for customer transactions. Support responsive.

GM

Gavin Morita

07/10/16

4 out of 5

Great support and easy to use

TouchBistro continually improves their features and support to provide an easy to use but industry leading iPad based POS software. Updates are frequent to address widespread customer concerns and customer service is prompt and professional whenever support is needed.

RL

Robin Lilly

07/10/16

4 out of 5

Works great for our small cafe!

It's the perfect application for my small deli/café. Very easy to program, very easy to train my employees, very easy to use. The price is also great and it has a nice visual appeal.

D

Dan

07/10/16

4 out of 5

Happy with Touch Bistro

Overall I'm happy with Touch Bistro. It works well with my POS and my staff are able to navigate it easily. I'd like to be able to create more specific reports ie sales from 10am - 12pm over the past month

RH

Ruth Hobbs

07/10/16

4 out of 5

Touch Bistro Customer

Touch Bistro is a very affordable POS system, it is quick and easy to set up and can be modified to meet the demands of most busy restaurants, from small business owner restaurants, to larger concerns. The features for bill splitting, customers who move from table to table, running bar tabs, are straight forward to use. We are happy with the system and the management reporting helps when making decisions on menu items. Overall it is a very good system.

AC

Anthony Colasacco

07/10/16

4 out of 5

Very Good So Far

I've been using Touch Bistro for just under a month now and so far so good. Easy, intuitive and great reporting, it doesn't leave me wanting for much.

S

Sparrow@wren2

07/10/16

4 out of 5

Use it everyday

Love it, use it everyday for customer transactions. Support responsive.

MM

Michael Melching

07/10/16

4 out of 5

TB Review July

TouchBistro has worked hard to provide what the restaurant industry needs. The positives: Easy use by servers, Great to show the guests at the table. Good but not great reports. The negatives: No bar tabs make it much harder for the bartenders to take care of customers on busy evenings. We have also had a lot of complications with using card swipers and duplication of payments which should be impossible. The price point is also outstanding compared to Aloha and Micros

GM

Gavin Morita

07/10/16

4 out of 5

Great support and easy to use

TouchBistro continually improves their features and support to provide an easy to use but industry leading iPad based POS software. Updates are frequent to address widespread customer concerns and customer service is prompt and professional whenever support is needed.

WR

Wheath R

07/10/16

4 out of 5

Adaptive POS

We have been using TouchBistro for a little over a year and what I like the most is that this is a POS that changes and adapts to the needs of it's users. Your not just stuck with the system the way it comes. You have the opportunity to request/suggest changes. The system is easy to use and easy to set up. The support is exceptionally fast. I usually use email rather then call support. They usually get back to me with in an hour and once even called me directly to resolve the issue. That ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].