9.2
Spot Score
Streamline your restaurant operations and boost sales.
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Starts from $69/Month
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 271-280 out of 413
K
Katrina
11/21/19
Great system, really happy
Have been a TouchBistro customer for a few months. Getting set up was so much easier than I thought, they couldn’t do enough for me. Initially there were a couple of support issues, but they let me know they were employing new staff. To their credit it seems like they have. Overall very happy with TouchBistro for my restaurant, it makes my life so much easier - thank you!
M
Marianne
11/18/19
Not bad ..
Not bad ... horrendous! A recent review by a professional reviewer said the customer service was "so so" ... not true and clearly a professional reviewer and not a restaurant owner. The customer service is not existent - they don't answer the phone, they don't respond to emails - I have no idea how to get through to this company. When I open the system - it defaults to December 2018! I receive countless error messages - some saying I have no data available. You MUST allow customers to ...
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SW
Stuart Wilsey
10/21/19
Don’t Buy TouchBistro!
I purchased TouchBistro about 6 weeks ago and it has been nothing short of a disaster. We do a lot of catering and there is no way to manually enter a cc # nor can we pre authorize the order so that we can have the client sign and provide a tip once we deliver the food. TB decided unilaterally to change the time of my batch to 3:00 am which delayed my payments by another day. So now I’m effectively on a 3 day payout. There is no customer support our system has gone down multiple times and ...
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JW
Jayelynn W
10/02/19
"Good, but Needs Improvement"
What do you like best about TouchBistro Restaurant POS? The software is iPad based, so it's incredibly easy to learn and teach. The interface is easy to use and integrates with scheduling software such as HotSchedules and 7Shifts.
E
Emma
09/23/19
5-star system
5-star systemI use TouchBistro in my restaurant. It is an amazing EPOS and my staff love it.
SB
Samuel Binstead
07/22/19
Great system, intuitive and full featured.
Really snappy interface that my whole team got to grips with very quickly. Makes running the restaurant so much easier than our last system. Dealing with them initially is quite painful but worth persevering, loads of phone calls and meetings and talking through it. They could be a lot more transparent about their costs and pricing structure, it's not as simple as they make out.
N
Nick
07/18/19
Excellent
Easy to use and efficient
DW
Daniel Wade
07/13/19
Worst customer support ever.
Date of experience: July 14, 2019
AU
Anonymous User
05/16/19
"Very nice POS"
What do you like best about TouchBistro Restaurant POS? Very easy to use in the restaurant. the price is very affordable to colombian restaurants since it is only about 40 us dollars. the support line is very fast, I have not have any problems. the has develop this app to work with colombian laws.
FR
Fresh Rushiti
05/08/19
When they say "We get restaurants" they…
When they say "We get restaurants" they truly do. Joe Pleece the sales advisor walked us through the whole process, proposing ideas and prompting us to think about things that we forgot about or hadn't crossed our minds. We had a handful of demos on specific areas of the platform and being the fussy characters that we are, we really scrutinised every bit of the functionality (we were amazed of the technical knowledge and industry experience that their sales advisors had). TouchBistro is a ...
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