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9.2

SpotScore

TouchBistro - POS Software

TouchBistro Reviews in November 2026: User Ratings, Pros & Cons

Streamline your restaurant operations and boost sales.

3.9

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Starts from $69 / Month

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TouchBistro Reviews & Ratings

3.9

Very Good

Based on 359 ratings & 413 reviews

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Rating Distribution

Excellent

(246)

Very Good

(75)

Good

(12)

Poor

(6)

Terrible

(74)

Spotsaas Editor’s POV

TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more

TouchBistro pros and cons

  • Reliable and easy to use, with responsive support for setup and ongoing assistance.

  • Includes Loyalty Program, Online Ordering, and CRM features accessible from one interface.

  • Frequent updates with system improvements delivered regularly.

  • Support team is responsive and dependable for issue resolution.

  • Technical glitches and system crashes reported, affecting daily operations.

  • Delays in resolving issues related to online ordering and payment processing.

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Showing 251-260 out of 413

N

Niki

01/27/20

4 out of 5

TouchBistro has helped us streamline so…

TouchBistro has helped us streamline so many things that we do. It is easy to use, and the backend keeps getting better and better, allowing us to analyze important data.

DS

D Stone

01/27/20

1 out of 5

look elsewhere

I had purchased the system prior to opening my bar. Once set up we have had multiple issues. Floor plan disappearing, menu items disappearing, cloud reports no matching up to reports on the ipad. The credit card processors have to be paired to the device weekly. When there is an issue you can not get someone on the phone to help you when you need it and we all know that when a customer is waiting they do not want to hear about having to wait for tech support. When you do get through you ...

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T

TK

01/24/20

5 out of 5

TouchBistro is an excellent pos system

TouchBistro is an excellent pos system! We are very happy with how it helps to keep our business running smoothly and ourselves organized. It is very user friendly and we have had no issues with it since we began using it in 2017.

H

HP

01/22/20

1 out of 5

Stay Away!

Bought the system before Christmas to install in our new restaurant to find half of the items missing so called Touch Bistro to resolve the issue. We can understand they can be short staffed (or closed) during Christmas and New Year hence contacted them again in the New Year. We are then informed that the Ipad and remaining items will be with us next day which would have been on the day of our launch however, as per false promise, this was never received. Another chase and finally the ...

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SB

Shawn Bendig

01/21/20

5 out of 5

Still Going Strong!

We have been using TouchBistro for over 4 years. It was the right product for our business then and continues to be!

IP

Imogen Potter

01/21/20

5 out of 5

Easy to use

Just signed up with Touch Bistro to start my cafe. Bill spitting is so easy now. Thanks guys!

J

JLEG

01/21/20

4 out of 5

User-friendly

Incredibly user-friendly. The only problem I have with it is its limitations on printing detailed reports.

A

Adam

01/20/20

5 out of 5

Easy to operate OS

Easy to operate OS Customer support is really helpful when needed. Refreshing

MS

Mike Slanzi

01/20/20

5 out of 5

Love it

The program works great for what I need for my restaurant business. Any issues I have had (a couple) the support team helped me to understand and fix whatever the issue was.

LF

Lisa Feigelsohn

01/20/20

5 out of 5

Just switched to TouchBistro and am…

Just switched to TouchBistro EPOS and am loving it! The team really helped me set up and my staff are loving it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].