9.2
Spot Score
Streamline your restaurant operations and boost sales.
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Starts from $69/Month
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 241-250 out of 413
J
Jonny
04/26/20
Great service and user friendly system.
Great service and user friendly system. Have found everyone i have dealt with helpful and professional. Jenna, who is the person i dealt with when choosing the system has been brilliant. she has continued to be supportive and take a personal interest in fixing issues i have had. One issue i had with the cloud reporting system not working could not be resolved by the helpdesk team and becam frustrating. I emailed the CEO and got this resolved quickly. The system itself is user friendly and ...
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DM
Daniel Moss
04/13/20
Excellent Customer Service & Support…
Excellent Customer Service & Support during the last week. From Jenna Bome all the way to Asif (who addressed) our payment terminal, we have been impressed with the way they have kept us updated and offered a personable service. Giving the difficulties of the current times, I have been pleased with their support and care. Rustic Food.
LJ
Lisa J Hudson
04/13/20
Highly Reccommend
After having used a very clunky, customer unfriendly system in my previous company, when setting up my own Bar/Restaurant i had very distinct requirements from a till system. Touch Bistro fulfils all those requirements and more. The bill splitting was one of them and its soo easy, the extensive reporting system was another. Initially we had some issues with it disconnecting from the internet mainly due to updates and such, but any glitches we encountered seemed to have ironed themselves out ...
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KW
Keith Waugh
04/05/20
They have terrible customer service and…
They have terrible customer service and no help if already automobiles your credit card even if you are not using service. Claim can't credit already billed software.
SO
Sid Owens
04/02/20
Great system, great service
Great system. I’ve been with TouchBistro for a few years now and their services & EPOS features have always been a great help to the business. With what’s going on at the moment I was initially worried about the business, but they’ve been extremely helpful and accommodating, would definitely recommend!
MB
Miles B
03/29/20
I don’t normally write reviews but…
I don’t normally write reviews but TouchBistro is the best EPOS we’ve ever used. I’ve been running my busy cafe for 9 years and have gone through many systems which did not give us the right reporting/stock management or support we needed. Switched to TouchBistro 6 months ago and our service has improved, our staff are happier and we can see the business reports so much easier now! Thanks from all at Hummingbird Cafe!
AS
Amber Speed
03/27/20
Great service and a great team!
Easy to use and wonderful team who helped us figure out the details !
SE
Shara Edgar
03/26/20
Excellent customer service and support
Emily, our sales person, made transitioning to the TouchBistro Restaurant POS an extremely easy and pleasant experience by providing excellent customer service and support from the outset. The software is extremely easy to navigate and generates helpful reports - our best purchase of 2020!
J
Jessica
03/25/20
Have been using TouchBistro for a year…
Have been using TouchBistro for a year after switching from a clunky system that froze and glitched constantly. Putting TouchBistro into our restaurant has improved operations massively. Thanks so much team TB for saving our service!
DS
Dan Smith
03/13/20
I wish I would have done my homework… TouchBistro Sucks
I wish I would have done my homework before committing to TB.. We spent almost two weeks setting trying to think of every issues and option possible. We went live three days ago and there isn’t enough space on the internet for me to go into detail how many issues this system has caused us!! Everything from delays in printing, items not printing on every ticket, tabs not accepting, tabs not accepting CC, and some tickets not printing at all.. Poor customer support (poor is a ...
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