9.2
Spot Score
Streamline your restaurant operations and boost sales.
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Starts from $69/Month
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 201-210 out of 413
PR
Paweł Rski
11/05/20
Stolen money by Touch bistro
As I had a touchbistro epos, I did help my friend to set this up for his new business. As they had a problem with sending payment link t pay for the equipment, I uses my private credit card to speed up the process, payment was over the phone with sale rep. This was one off payment. After around 9 months, I found out a hefty charge from touch bistro on that card. When I contacted them, they could not explain what is that. I reminded that I may used this card in the very past to help with ...
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BK
Brandyn Koester
11/03/20
obvious choice for a pos
have used touchbistro for years. perpetual fan and recommend to anyone looking to add a new or upgrade an existing pos. incredibly agile, customizable, user friendly and adaptable. won't be switching anytime soon.
DL
Darrell Lewis
10/26/20
My pos installation process with Touch…
My pos installation process with Touch Bistro was mostly positive. We ran into a few communication issues along the way but everything turned out positive. Warren my install consultant was very patient and knowledgeable although it seemed he was overwhelmed with his workload (response time could have been faster.
SR
Sheri Renaud
10/25/20
Great POS and Service system!…
Had a wonderful experience getting started with TouchBistro. The customer service team went above and beyond to make sure we were up and running in time for our store opening. The system is user friendly and customizable I would highly recommend it.
JB
Jamie Brandon
10/25/20
Great POS
Great POS system & the setting up service experience is really good. Online videos are very helpful. Very easy to use and train new staff.
AG
Alfredo Gonzalez
10/25/20
Just one more thing I need...
This is probably on my end of things but it's been challenging to get TB to upload sales information to Quick Books.
SI
Sayem Islam
10/23/20
They have so many issues
They have so many issues. The POS disconnects a couple of times a day. Credit card bills would just disappear mysteriously. I think it's a half-backed product, they just rolled it out their product without testing it through Just wasted lots of money and time. Switching to Micros or Clover.
RF
RF Furlan
10/18/20
STAY AWAY FROM THIS "COMPANY"
STAY AWAY They will say EVERYTHING (by phone of course) to get you in. After you sign the contract they will not give a sh** to you. They said I could use my Izettle printer and card machine with their system. They made us buy a WIFI Amplifier for more than £200 and told us the Izettle printer and card machine will not be compatible. So.. we will have to invest in all new POS to make it work. UK Jack tried to help us installing the system. Oliver did not solve anything and kept asking to ...
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SL
Shakers LLC Gregory
10/10/20
This could be the worst pos I’ve ever…
This could be the worst pos I’ve ever had. I’ve been in this business over 20 years and never seen such bad service in my life. You’re better off with a cash register and server checkout slips than this crap. In the middle of a rush the orders just disappear and even worst when you checkout a guest after taking a payment their order might disappear not even knowing if you received your credit card payment. Owners run far away from this before you put yourselves in a bad situation
A
Amir
10/01/20
They provide us good services
They provide us great services. The only problem is due to COVID, they only provide service over phone and they don’t send a technician to set up the system
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
