TouchBistro Reviews in May 2025: User Ratings, Pros & Cons

Easy system with excellent reporting

I have used TouchBistro for the last 4 years. The product is easy to update and operate! Excellent reporting Excellent customer service Being in the restaurant business for 35 years, this is by far the easiest system I have ever used. I highly recommend TouchBistro

A POS that's highly adaptive

PROS & CONS What are the best aspects of this product? TouchBistro is a POS that's highly adaptive. It's a system that you'll wind up using for good. Anything you don't favor with it, you can freely throw out suggestions or send requests. With every update, there's always some new integration involved. New employees can easily be trained with this app. Support was nothing but fantastic.

A POS that’s highly adaptive

PROS: TouchBistro is a POS that's highly adaptive. It's a system that you'll wind up using for good. Anything you don't favor with it, you can freely throw out suggestions or send requests. With every update, there's always some new integration involved. New employees can easily be trained with this app. Support was nothing but fantastic.

Software that fails daily

The worst POS system that's very complicated to manage, slows you down during the busiest time of your business, has poor cloud service that breaks literally everyday and the list goes on. Their sales people are soft-spoken, friendly folks who'll convince you to signup with their service but that's where all their service ends. You'll never get any post sale support and their technical support line has at least a 90 minute wait time. I ran into a software bug that was affecting my business ...

this is the only POS you should use

this is the only POS you should use, its A1

Great restaurant management system

Great restaurant management system. I was able to save all our products during installation and also enter special shortcuts for our handheld. This allows us to type in frequently ordered products faster. The credit card payment always works perfectly. All types of cards are accepted.

Great for kiosks and very responsive…

Great for kiosks and very responsive customer service. A great alternative for small businesses trying to get through the pandemic.

THE WORST OF THE PANDEMIC

Is already 3 months that I can't connect with my IPAD's to the server so I can laterally use the system. I write to their support, call them every day but they continue to say that development department will contact me. Any support from the sales department or others. But the worst part is that they charge us for the reservation system "Dine in" during the lock down, because we didn't communicate in the right way that we are going to be closed and do not accept clients for dine in. ...

Touch Bistro gives you more and is a solid POS

Touch Bistro has been a great POS It is easy to master and the ability to use screens in the kitchen is the best. Orders are taken table side with iPad mini orders for drinks go to a screen where they make the drinks, food goes to the cooking area and ice cream goes to the ice cream area. This feature has made our store run so much smoother than paper tickets. Using iPads as the screens they keep working even in power outages as long as you have your routers and server on battery back up.

"Best Restaurant Software"

What do you like best about TouchBistro Restaurant POS? The tool allows us to control all card payments. We have integrated the platform on all our POS systems - including smartphones and tablets. It is very easy to configure the table assignment.