9.2
Spot Score
Streamline your restaurant operations and boost sales.
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Starts from $69/Month
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 161-170 out of 413
DM
Dan McLaughlin
02/10/21
Happy, Happy,
Almost a year in and It's been wonderful. 100 times better then our last POS system. Very user friendly and easy to learn.
KC
Katty Chavez
01/29/21
I made the switch to TouchBistro in…
I made the switch to TouchBistro in June 2019, and it is hands down the best switch I've made for our business. The ease of use and versatility is unmatched and in this ever-evolving world we live in the options to add products to meet our needs are amazing. Customer service is quick and friendly and always there when your in a bind which in this business is plentiful!
BM
Brian McClemens
01/28/21
Touch Bistro is The Best !
Touch Bistro help save us hundreds a month in credit card fees . Customer support team rocks . Best POS system I worked with in the 40 years I have been in the restaurant business. A true blessing thru out the COVID . Had my back !
KH
Kalene Hankins
01/25/21
I have been so pleased to work with…
I have been so pleased to work with your staff. You have a very helpful staff that is so knowledgeable. I have to say, we ran into a few simple issues that we had to troubleshoot. Andrew Elefteriades has been amazing to work these steps out.
C
Cheryl
01/24/21
The worst POS system
The worst POS system. It is not integrated with anything. You have to log in and out of various systems for all of your tasks. We have only been LIVE since October and the system goes down constantly. Our payment processor needs updated firmware and we are told that they no longer support the processor and we need to buy another one. They only support it for 30 days. If you have a dispute, they give you 3 days to file, but you cannot reach anyone to assist you. You are always on hold with ...
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KL
Karin Lazzaris
01/21/21
Customer service need to be improved
We just started to use the POS last week. We called 4 days ago requesting some help we left a message nobody called us back. Tried to call back today and the waiting time was more than 1hr unfortunately it looks that is really difficult to reach you for help
RO
Rhys Oswald
01/20/21
Having touch bistro linked to our pay…
Having touch bistro linked to our pay terminal has made taking payments so much easier.
R
Robin
01/20/21
We operate a small cafe and have…
We operate a small cafe and have traditionally used pen and paper to manage our orders. Our business has steadily grown over the past 2 years and we started looking for a digital solutions to help manage our daily operations. TouchBistro offers an intuitive interface which is simple to use for our staff while providing our management with useful reporting tools.
OR
Olympia Restaurant
01/20/21
Team has been supportive
Team has been supportive thus far. I took a little longer than originally planned to get our menu over to their team. They were super supportive and understanding with all us restaurant owners are dealing with in terms of COVID. Finally got the menu over to the team and the menu entry team was prompt and got the menu loaded exactly as I imagined it should appear. So happy so far with TouchBistro!
TM
Tipsy McStagger's Saloon
01/20/21
Easy to learn.
Never used a POS system. Hesitated with a new technology but the whole set up was easy.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
