9.2
Spot Score
TouchBistro Reviews in June 2026: User Ratings, Pros & Cons
Streamline your restaurant operations and boost sales.
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Starts from $69 / Month
TouchBistro Reviews & Ratings
Spotsaas Editor’s POV
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
TouchBistro pros and cons
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 141-150 out of 413
N
Nichola
04/13/21
Sold me an unworkable system, won't help me any further - no compensation just lost $$$$
Still trying to get a positive response from Customer Service. They are holding me to a two year contract stating that I am bound after the three month on-boarding. They did not complete set-up of my online system until a week before that deadline. Guess what? Their online ordering system wouldn't work for me - no presales, no advance ordering. THEY SOLD ME THIS SYSTEM SO THAT I COULD SELL TICKETS. Now they refuse to let me go, even though I have no use for the hardware and software I ...
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T
TK
04/12/21
TouchBistro team is always so helpful…
TouchBistro team is always so helpful and I feel like they actually care about me being successful with my business
OS
Old School
04/06/21
Great customer service
Great customer service and follow up
KL
Kent Loose
04/01/21
We have used TouchBistro for six months…
We have used TouchBistro for six months at our Brew Pub. The system was relatively easy to set up and has worked well. Their tech support team has generally been very responsive. We have only had one or two system crashes that were fixed quickly for us. TouchBistro has some limitations, but they take our feedback and try to make changes based on the need. The reservation system works well and saved us money versus other non-integrated systems. We have the unlimited license package with the ...
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LM
Leanne McLaren
04/01/21
TB is super easy to use
TB is super easy to use, reports are great and very useful
K
Ken
04/01/21
Thai Kitchen
Excellent service
CT
Christine Turcotte
04/01/21
We needed help setting up a loyalty…
We needed help setting up a loyalty program, your staff responded quickly
JM
John Mason
04/01/21
The costs are expensive and there are…
The costs are expensive and there are fees for everything.
MM
Michael Martin
03/31/21
Always great and super quick service
I’ve never had any problems getting any issue I have taken care of and fast. It’s really great service. I have no complaints at all.
TC
The Crew Pub
03/31/21
Great System
We’ve been using TouchBistro for over a year now and it has helped so much. Our old system was OLD, not cloud based, unable to check out old close outs etc. withh the TouchBistro we’ve been able to review old close outs, make swift modifications, and the system is always being updated which is great. There are some things that we’d like adjusted but the main thing would probably to see and edits account tabs through the cloud(admin) and maybe make a refund or partial refund on the actual ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].