9.2
Spot Score
Streamline your restaurant operations and boost sales.
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Starts from $69/Month
TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more
Reliable and easy to use, with responsive support for setup and ongoing assistance.
Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.
Availability of frequent updates and seamless system improvements.
Great team support, very responsive and dependable for assistance.
Technical glitches and system crashes reported, affecting daily operations.
Challenges and delays in resolving issues related to online ordering and payment processing.
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Showing 131-140 out of 413
GK
Gina Kamai
08/02/21
Touch Bistro – POS of the future!
PROS: Portability. Servers are able to spend more 1:1 time with a guest as everything is done on a hand held device (iPad) instead of having to run to a standalone POS CONS: Occasional minor bugs when a new iOS is introduced.
A
Anhtuan
06/24/21
The POS system has come a long way
The POS system has come a long way, it is not perfect but I do appreciate the advances made by Touch Bistro. Thank you for continuing to make it user friendly for all of us.
AM
Alissa Marcolongo
05/30/21
Just an all around great experience
Date of experience: May 31, 2021
MG
Monal Gharat
05/30/21
TouchBistro team is always so helpful…
TouchBistro team is always so helpful and I feel like they actually care about me being successful with my business. appreciate the system as its UI is very friendly and easy to learn/teach. There are some glitchy type issues we have experienced with orders from the online platform pushing into closed-out tickets without someone actually closing them out. Yet to be resolved. When implementing the software, TouchBistro could improve the experience of behaving a base "common" restaurant setup.
RB
Roger Barker
05/23/21
Easy to use
PROS: Easy to use and setup. Don't have to be an expert to use it or to set it up. Customer Service is busy most times but will call you back if you need help CONS: Problems when there is updates, the main server then requires you to put the password in right away. Apple updates cause some issues from time to time as well
DF
Dana Fudge
05/22/21
They are five star rating!
They are five star rating! Very professional !
TS
Tamara Shelly
05/20/21
Very helpful
Very helpful Support team
TA
Tiffany and Bjorn Doskeland
05/05/21
NOT bad but NOT AMAZING!
I have been mostly pleased up to this point. Although when trying to get our business up a running we began getting charged before we had even opened. And when we asked if there was a way to defer the payments until we opened we never really received a response. So we paid for about 4 months and were not able to use it as we were not running yet.
Z
Zachary
04/28/21
Using this tool within the tasting room.
PROS: It's really simple to use. Reports and menus can be customized. We were able to completely realize when our schedule is busy. What's more, we now have a concise idea which products are being sold at certain times. So, that's a really good thing for us!
M
Marco
04/27/21
Don't waste your money here
Not many functions and they will force you to stay with them as they have no early exit fee, avoid, there are many better options out there
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
