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9.2

Spot Score

TouchBistro - POS Software

TouchBistro Reviews in May 2025: User Ratings, Pros & Cons

Streamline your restaurant operations and boost sales.

3.9

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Starts from $69/Month

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TouchBistro Reviews & Ratings

3.9

Very Good

Based on 695 ratings & 413 reviews

Rating Distribution

Excellent

(246)

Very Good

(75)

Good

(12)

Poor

(6)

Terible

(74)

Expert's Review

TouchBistro has garnered positive feedback from users, showcasing its reliability and ease of use. Users appreciate the responsive customer support that's quick to resolve issues, making it a reliable choice for restaurant owners. The loyalty program and online ordering features are seamlessly integrated and help streamline operations efficiently. Despite some ...Read more

TouchBistro pros and cons

  • Reliable and easy to use, with responsive support for setup and ongoing assistance.

  • Intuitive interface and handy features like Loyalty Program, Online Ordering, and CRM.

  • Availability of frequent updates and seamless system improvements.

  • Great team support, very responsive and dependable for assistance.

  • Technical glitches and system crashes reported, affecting daily operations.

  • Challenges and delays in resolving issues related to online ordering and payment processing.

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Showing 101-110 out of 413

S

Shawna

10/22/21

1 out of 5

DO NOT BUY THIS SYSTEM!

I was shipped the hardware and was completely unable to create an account with them on their "on boarding" website. I was sent this useless "welcome onboard" email 7 times, tried contacting their customer support and got nothing but the run around, apologies etc etc. I wasn't even able to complete the first step of setting up the pos. Complete rip-off and scam. The person who sold me the system became suddenly unavailable and did not return calls. I am now resigned to the fact we were ...

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M

Monique

10/18/21

5 out of 5

I love how easy it is!

PROS: The system itself is as basic as it comes --- similar to an iPhone. A majority of my employees were able to make use of it with little or no training. Programwise, it needs a bit of attention. Otherwise, TB is very easy to use. CONS: It would be a treat to have further control on what should be printed on the ticket. I prefer customizing specific times and listed ingredients in tems of how they're laid out as well as their details. All in all, this is just a tiny complaint from an ...

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OA

Osvaldo Anaya

10/12/21

5 out of 5

Great Point of Sale System for Restaurants

Great Point of Sale System, is easy to use, very complete, excellent for fast food restaurants with home delivery and to get there, it has a useful cloud platform that gives you access to very detailed reports of sale, operation and inventories. / Gran Point of Sale System, es facil de usar, muy completo, excelente para restaurantes de comida rápida con servicio a domicilio y para llegar, tiene util plataforma en la nube que te da acceso a reportes muy detallados de venta, operación e ...

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TC

The Cove

10/08/21

5 out of 5

Great customer service

Great customer service! Great communication and follow through. Since day 1, these folks have been super helpful. The promotions and tools they’ve set us up with are going to set us apart! We’re really looking forward to opening the boxes and really getting to work with everything!

HB

harsh bajwa

10/07/21

4 out of 5

Great Platform

Great Platform. Wonderful service

J

Justin

09/17/21

5 out of 5

Touch bistro is the most intuitive POS…

Touch bistro is the most intuitive POS around. It allows me to not only track sales, but trends within menu categories (and menu items), staff and the floor plan looks great! It's made my life so much easier.

SB

Showtime Bistro

09/10/21

5 out of 5

Touch bistro makes my life as a…

Touch bistro makes my life as a business owner easy and they have the best service except for some.

SB

Showtime Bistro

09/10/21

5 out of 5

Touch bistro makes my life as a…

Touch bistro makes my life as a business owner easy and they have the best service except for some.

YR

Yeni Rosdiyani

09/09/21

5 out of 5

TB makes my life easy

TB makes my POS and business administration so easy. All the integration accounting software system is fairly easy. Thanks TB

YR

Yeni Rosdiyani

09/09/21

5 out of 5

TB makes my life easy

TB makes my POS and business administration so easy. All the integration accounting software system is fairly easy. Thanks TB

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].