![TOPS [ONE] - Community Association Management Software](https://media.spotsaas.com/products/tops_[one]/logo_1643794433.8939512.jpg){kind=logo}
Simplify community management with ease.
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Enumerate Central, also known as TOPS ONE, has garnered high praise from users within the past 12 months. Customers consistently highlight the platform's user-friendly interface, making tasks like cash receipts, bill entries, and communication with stakeholders seamless. The navigation feature stands out, allowing easy tracking and training, crucial for property ...Read more
Streamlined communication with peers and residents, enhancing collaboration and information sharing.
User-friendly interface and easy navigation, making it simple for both new users and experienced ones.
Responsive and helpful technical support, ensuring quick assistance for any issues.
Automated processes save time and improve focus on clients, increasing overall efficiency.
Learning curve from previous versions may require some practice and adjustment for long-time users.
Search function may experience lag times or lack robustness in generating results, affecting efficiency.
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SB
Sara B
01/30/20
Good Program, Improvement Still Needed
What do you like best? The cloud based access is great, and the program has certainly helped my accounting department become more efficient through the automatic scheduling functions, batch postings, and financial reporting packages. I have also been able to improve my communications as a manager by using the email messaging. Overall this has been a big improvement for my department and being able to remotely access info has been huge for me. The support team is also good, sometimes it ...
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AG
Ani G
04/08/19
Tops is the BEST softweare
What do you like best? User friendly, easy to teach, reliable, excellent support What do you dislike? I dont have one, except I like to see general journals how effect General ledger before posting. Its not available right now. What problems are you solving with the product? What benefits have you realized? Utilities
JD
Johanne D
03/11/19
Tops One Software
What do you like best? The ability to mass-email is great and all the record keeping is perfect for peace of mind. The 'google like search' is fast and efficient. What do you dislike? Customer service can take up to 24 hours to respond back to you. While that is a good response time, with certain issues or concerns that an immediate response is sometimes required. What problems are you solving with the product? What benefits have you realized? From a property management the ...
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TC
Teresita C. M
03/07/19
My experience with Tops One
What do you like best? Tops one is a truly excellent association accounting software. As a CPA, it is very important that the software I use is going to generate accurate and correct accounting reports. This program does just that. It is also very well suited for association management companies because of its capacity to connect the different departments through the program itself. It;s ability to be accessed when 'on-the-go" makes is very valuable. You can connect with it on your phone ...
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UI
User in Facilities Services
03/07/19
TOPS ONE
What do you like best? Easy to use and support is very helpful and responsive What do you dislike? Sometimes certain features will not work unless computer is restarted Recommendations to others considering the product: Very easy to use and support is helpful and responsive What problems are you solving with the product? What benefits have you realized? Easy to manage multiple accounts at one time.
AI
Administrator in Management Consulting
03/07/19
Tops One
What do you like best? 1) Unit Owner access to view history, make payments, and see attached documents. 2) Board login Access to view information 3) Ability to make corrections What do you dislike? 1) The system is slow to use, wated time to go between fields. 2) Still waiting for the ACH to work. 3) There is no AP batch check run register. The check register the system has is date sensitive, if there is more than one check run a day all the check runs show on the register. ...
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AI
Administrator in Non-Profit Organization Management
03/07/19
Tops One Software Review
What do you like best? I like that Tops is so user friendly. I came in to my current company with experience in a very different software and it took me no time to learn how to operate the site efficiently. What do you dislike? The only thing I dislike is that the site is internet based. When we have outages in the office we lose access to homeowner records, but we are working on our putting in some internet backups in our office to prevent this issue. Overall, I don't dislike ...
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KA
Kayla A
03/07/19
Tops is Amazing
What do you like best? Tops is very user friendly and easy to use. The first tops product we used was Tops Pro then we switched to Tops One once it was available. Even though there have been some issues with Tops One (nothing to major) the support team has been amazing to get the issue resolved and up and running correctly in a timely fashion. What do you dislike? There are a lot of issues that still need to be worked out. Last month we launched the owner access portal to our members. ...
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AI
Administrator in Management Consulting
03/07/19
Tops Review
What do you like best? I enjoy the Global feature and ease of jumping from property to property. What do you dislike? There is a long lag time when pulling reports thereby slowing down production. Recommendations to others considering the product: Tops One need to work out the bugs, I would not recommend switching yet, the product still needs work What problems are you solving with the product? What benefits have you realized? Not sure if its a problem solver but I like that ...
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AI
Administrator in Accounting
03/06/19
TOPS Software is the only software to use
What do you like best? I enjoy that I can access tops one from any location or device it makes searching for records and information so easy. What do you dislike? How Accounts payable checks are generated. you print the check then have to look for the check then open it and then print it if you some how miss a check the system still says printed. Also not having the ability to print checks globally for multiple communities. I needs this! Recommendations to others considering the ...
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