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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1221-1230 out of 1243

JL

Jakob L

12/11/17

4.5 out of 5

"If the Toast fits..."

What do you like best? Toast is highly intuitive and easy to use. It has an app-based design and is hosted in the cloud, meaning I can check sales from my phone, update an employee's information from any computer, and quickly update software in just a couple of minutes. The company is young and reactive, making sure to release an update every 30 days or so.

UI

User in Food & Beverages

12/08/17

5 out of 5

"Toast Review"

What do you like best? The ease and accessibility guests have with ordering What do you dislike?

AK

Ashley K

11/08/17

5 out of 5

"Customer experience has been the best!!"

What do you like best? I've used this at restaurants so many times. It's similar to the Square for Retail but this is for restaurants. I've been a customer where I was able to pay, tip, and sign all while at my table. It's fast and efficient!

AI

Administrator in Restaurants

09/19/17

4.5 out of 5

"Toast lives up to high expectations"

What do you like best? Ease of use for FOH staff is great. Very intuitive design and flexibility. Very good support and Toast seems very committed at constantly improving their product through customer feedback.

AI

Administrator in Food & Beverages

09/18/17

4 out of 5

"Compact, efficient system"

What do you like best? Backend ease, easy to configure. Updating in the middle of service to reflect changes is very easy .

LH

Logan H

08/31/17

5 out of 5

"Toast the best decision ever made! "

What do you like best? The customer support and the easy training modules! I love how my employees can interact with the patrons!

AI

Administrator in Restaurants

08/26/17

4 out of 5

"TOAST has reduce our labor and increase our customer knowledge"

What do you like best? I searched and tested POS systems for 2 1/2 years before deciding on Toast. We needed a system with kitchen video displays because I refused to revert to printed tickets. The system also needed to handle our Valutec gift cards which numbered in the 1000's . I discovered the Toast android based system with 10" screens, kitchen video, the ability to import all our gift card data and online ordering. This was our solution to replace our outdated XP based back office ...

Read more

BO

Brendan O

08/25/17

5 out of 5

"UX is best I have seen."

What do you like best? The ability to put orders in at each table. What do you dislike?

JD

Jason D

08/23/17

2.5 out of 5

"Great, economic, POS platform; but not fully functional for fine dining yet!"

What do you like best? Price point, the ability to email receipts, easy tracking of receipts, easy editing of closed checks, easy on the fly counts and system-wide messaging to servers.

AI

Administrator in Apparel & Fashion

08/22/17

5 out of 5

"Toast POS"

What do you like best? Consistent and dependable updates and customer service What do you dislike?