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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast offers custom pricing plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1211-1220 out of 1243

LS

Lakin S

07/18/18

3.5 out of 5

"Overall Good"

What do you like best? I like that toast is very customizable. It is also a very simple layout that is easy to follow and makes sense.

UI

User in Restaurants

06/14/18

3 out of 5

"Lots of small issues"

What do you like best? We can directly receive online orders placed on website What do you dislike?

MC

Michael C

04/30/18

4 out of 5

"Quick learner friendly."

What do you like best? Toast is a wonderful pos system designed for this century. Aimed at not using a lot of space and providing a slim, slide n go sale while still maintaining the status quo for style.

UI

User in Real Estate

03/27/18

5 out of 5

"Easy to use"

What do you like best? It is simple and intuitive to use, you can change and update menu items on the fly and the revenue and labor tracking is easy to follow

AI

Administrator in Food & Beverages

03/06/18

3.5 out of 5

"Good system"

What do you like best? It's an easy-to-use software, with a set-up that allows for multiple locations and syncing with inventory to analyze sales. The overall look is clean and each employee is able to easily locate items within the menu.

UI

User in Education Management

01/20/18

3.5 out of 5

"Toast Point of Sale for Coffee Shop"

What do you like best? The best part of Toast is the customer support. I've been thoroughly impressed with everyone that I've talked to when I had questions. Customer service goes above and beyond to help with any issues and customize your subscription.

JM

Jason M

12/21/17

0 out of 5

"Started off Great, Grew too fast.. Now failing"

What do you like best? I love the straight forward programability and DIY aspects of setup and the reasonable monthly fees.. + the rewards, gift card and online ordering are awesome add-ons. They broke the rewards system

CJ

Chantal J

12/19/17

5 out of 5

"Easy As Toast"

What do you like best? The ability to customize and make Toast work with how your restaurant works. Not only that but the 24/7 support is extremely helpful.

MG

Mike G

12/19/17

4 out of 5

"Works for most basic dvd authoring projects"

What do you like best? Makes simple projects a breeze to get through using their templates and modifying them just a bit.

CC

Christopher C

12/12/17

5 out of 5

"So many options for success!"

What do you like best? Toast has a very friendly onboarding process. From the knowledgeable salespeople, account manager, and all the great training, value-added material and info online - I feel like they have my back. There is a ton of customization and integration options available to help the business grow.