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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1201-1210 out of 1243

JC

Jessica C

10/19/18

4.5 out of 5

"Best POS system I have ever used!"

What do you like best? My staff is in love with being able to do multiple checks with ease and quickness. This reduces time at the computer and helps them run their shift with more time taking care of guest needs and being able to interact more with their guests.

ES

Emily S

10/19/18

5 out of 5

"Easiest POS System I've Ever Used"

What do you like best? The service center is attentive & fast when there are issues. The buttons up front as well as the behind-the-scenes set up are completely user friendly. Everything is just so easy to figure out & set up. We can still run credit cards without internet if that goes down, which makes it very convenient during storms or wifi issues.

AI

Administrator in Restaurants

10/19/18

4 out of 5

"Good, comprehensive platform!"

What do you like best? Toast covers all of the bases of what we need from a POS system. We especially love the new ToastGo tablets with EMV capability!

UI

User in Hospitality

10/19/18

5 out of 5

"I love Toast"

What do you like best? ease of updating availability of items. the system still works if the internet goes down

XA

Xavier A

10/19/18

3.5 out of 5

"Toast Review "

What do you like best? What’s best for me is how easy navigation on the back end is. Very user friendly. I love the real time back end updates.

PD

Paul D

10/19/18

4.5 out of 5

"Manager Review"

What do you like best? It is extremely user friendly on both the FOH and BOH side. However I would reccomend the handhelds being switched to a diffferent device, something like a larger android tablet or a ipad.

RJ

Richard J

10/19/18

4.5 out of 5

"An outstanding POS in terms of both price and performance."

What do you like best? That the servers order in real time, and the kitchen receives accurate tickets almost as soon as the guest has ordering same. Consequently, the guest perceives better kitchen performance, as there is no longer a delay between the guest's order and the ticket arriving in the kitchen.

UI

User in Food & Beverages

09/06/18

5 out of 5

"Convenience at your fingertips"

What do you like best? I love how this software gives you the ability to take orders in real time, without the need to run back to a stationary POS system. It's much easier to split checks, and I love how customers can pay at the table. Also really easy to update button and meal options.

AI

Administrator in Food & Beverages

08/24/18

5 out of 5

"Toast is Amazing "

What do you like best? I love the fact that no matter what you do it is always so user friendly!

AS

Ashley S

08/22/18

5 out of 5

"Toast for small business"

What do you like best? I love that toast is extremely easy to use and has many features for back of house such as inventory tracking features.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].