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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1191-1200 out of 1243

UI

User in Hospitality

10/19/18

5 out of 5

"I love Toast"

What do you like best? ease of updating availability of items. the system still works if the internet goes down

UI

User in Restaurants

10/19/18

5 out of 5

"Easy to use, good customer service"

What do you like best? Simplicity of screens. Makes training easy and staff likes it. Intuitive.

JD

Jim D

10/19/18

5 out of 5

"Love toast"

What do you like best? Great support and ease of use. I have been very happy with the support and ease of use.

BH

Bryan H

10/19/18

5 out of 5

"Exceeded expectations"

What do you like best? Simple learning curve, excellent support and very intuitive What do you dislike?

AI

Administrator in Restaurants

10/19/18

5 out of 5

"Easy to use "

What do you like best? Toast is the easiest most user friendly pos I have used . What do you dislike?

BB

Brian B

10/19/18

5 out of 5

"Most user friendly system available "

What do you like best? It is easy to train employees on usage. Very simple to understand and to adapt to changing needs of our restaurant.

JM

Jeff M

10/19/18

5 out of 5

"User friendly, the future is now!"

What do you like best? User-friendly. Easy to program menus into toast. What do you dislike?

JH

Jessica H

10/19/18

5 out of 5

"BANDITO Loves TOAST! "

What do you like best? Toast is an easy to use, customer support is great and THEY listen!

MR

Mikey R

10/19/18

5 out of 5

"Quick & Easy"

What do you like best? Ease of use, look and feel of table service. What do you dislike?

AI

Administrator in Restaurants

10/19/18

5 out of 5

"lives up to their hype"

What do you like best? easily access reports and menus from ANYWHERE What do you dislike?