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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1191-1200 out of 1243

MR

Mikey R

10/19/18

5 out of 5

"Quick & Easy"

What do you like best? Ease of use, look and feel of table service. What do you dislike?

MB

Melissa B

10/19/18

5 out of 5

"Best Customer Service"

What do you like best? I love the fact that whenever I've had a question, I have multiple ways to find an answer. Whether I'm calling the support line, or looking on central.toasttab.com, I've never been left without an answer to my questions. I like being able to talk to a real person in real time who can instantly pull up my info for my restaurant and has insight into my question and how to resolve it. Super great service and I'm always impressed!!

JM

Jeff M

10/19/18

5 out of 5

"User friendly, the future is now!"

What do you like best? User-friendly. Easy to program menus into toast. What do you dislike?

AI

Administrator in Food & Beverages

10/19/18

5 out of 5

"I love Toast. As an advocate, I've been trying to find jobs in the area. Figure I should get paid!"

What do you like best? The Back Of House ease of access. easy to add modifiers. menu creation is easy. updates are super fast.

AH

Adam H

10/19/18

5 out of 5

"Great POS"

What do you like best? We love that it is cloud based and so much easier than our older style POS we used to have.

MC

Maria C

10/19/18

5 out of 5

"Easy to work with!"

What do you like best? The easy to run report and work with the data for different projects.

AI

Administrator in Restaurants

10/19/18

5 out of 5

"Easy to use "

What do you like best? Toast is the easiest most user friendly pos I have used . What do you dislike?

BB

Brian B

10/19/18

5 out of 5

"Most user friendly system available "

What do you like best? It is easy to train employees on usage. Very simple to understand and to adapt to changing needs of our restaurant.

CI

Consultant in Food & Beverages

10/19/18

5 out of 5

"Awesome "

What do you like best? The cost is spectacular. The flexibility which was provided when putting together a opening budget was great. Allowed me to spend in other needed areas

MJ

Mark J

10/19/18

5 out of 5

"Toast works well!!! it does what it says it does."

What do you like best? Customer Service by far. when we call, questions and problems are solved quickly. if there are many people ahead of me, they are great about calling back.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].