9.8
Spot Score
Streamline operations, boost revenue with Toast.
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Toast offers custom pricing plan
Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more
Innovative suite of products that are at the forefront of the industry.
Great customer service provided by representatives.
Offers a comprehensive POS system with advanced features and functionalities.
Intuitive and feature-rich POS system with numerous options.
Poor customer service experiences reported, with long wait times and lack of resolution.
System glitches leading to double charges and payment processing issues.
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CI
Consultant in Restaurants
10/23/18
"Overall good experience with Toast"
What do you like best? We like the ease of use for staff, the training support infrastructure and the back-end reporting capability .
AI
Administrator in Restaurants
10/23/18
"Been a test and trial "
What do you like best? The integration with GFS, menusphere, online ordering What do you dislike?
RP
Roberta P
10/23/18
"Easy to use POS "
What do you like best? Ease of use. Training new staff to use this POS is much easier than with other systems I have used. I love being able to find receipts for customers remotely. As part of upper management it also allows me to be able to help staff with matters at the store level in real time.
ES
Emily S
10/19/18
"Easiest POS System I've Ever Used"
What do you like best? The service center is attentive & fast when there are issues. The buttons up front as well as the behind-the-scenes set up are completely user friendly. Everything is just so easy to figure out & set up. We can still run credit cards without internet if that goes down, which makes it very convenient during storms or wifi issues.
MB
Melissa B
10/19/18
"Best Customer Service"
What do you like best? I love the fact that whenever I've had a question, I have multiple ways to find an answer. Whether I'm calling the support line, or looking on central.toasttab.com, I've never been left without an answer to my questions. I like being able to talk to a real person in real time who can instantly pull up my info for my restaurant and has insight into my question and how to resolve it. Super great service and I'm always impressed!!
DC
Don C
10/19/18
"We love our toast tablets"
What do you like best? A few of the things we like most about toast are: -mobile tablets to take orders and payments at the table
AI
Administrator in Food & Beverages
10/19/18
"I love Toast. As an advocate, I've been trying to find jobs in the area. Figure I should get paid!"
What do you like best? The Back Of House ease of access. easy to add modifiers. menu creation is easy. updates are super fast.
AH
Adam H
10/19/18
"Great POS"
What do you like best? We love that it is cloud based and so much easier than our older style POS we used to have.
MC
Maria C
10/19/18
"Easy to work with!"
What do you like best? The easy to run report and work with the data for different projects.
MJ
Mark J
10/19/18
"Toast works well!!! it does what it says it does."
What do you like best? Customer Service by far. when we call, questions and problems are solved quickly. if there are many people ahead of me, they are great about calling back.
