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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1181-1190 out of 1243

JC

Jason C

10/23/18

4 out of 5

"Powerful POS at a great value"

What do you like best? Toast is always getting better. They push out updates monthly and have improved greatly over the 3 years we have been customers.

KW

Kenan W

10/23/18

4 out of 5

"Restaurant POS can be brutal...TOAST is an exception."

What do you like best? The ease of use of this platform is BANANAS, B A N A N A S. Anyone can pick up this system quickly. Splitting Checks? Psh, no worries. Adding in twenty five new products at once? 5 minute fix... Definitely the best POS system I've used.

AI

Administrator in Restaurants

10/23/18

4 out of 5

"Been a test and trial "

What do you like best? The integration with GFS, menusphere, online ordering What do you dislike?

DC

Don C

10/19/18

5 out of 5

"We love our toast tablets"

What do you like best? A few of the things we like most about toast are: -mobile tablets to take orders and payments at the table

JH

Jessica H

10/19/18

5 out of 5

"BANDITO Loves TOAST! "

What do you like best? Toast is an easy to use, customer support is great and THEY listen!

BH

Bryan H

10/19/18

5 out of 5

"Exceeded expectations"

What do you like best? Simple learning curve, excellent support and very intuitive What do you dislike?

AI

Administrator in Restaurants

10/19/18

5 out of 5

"lives up to their hype"

What do you like best? easily access reports and menus from ANYWHERE What do you dislike?

JS

Jeremy S

10/19/18

5 out of 5

"If you are thinking about the handhelds, they are great"

What do you like best? It is clear that the designers of Toast have experience in restaurants. The flow of the program for servers is intuitive and clear. We use the hand held Toast gos. At first my staff was skeptical. It was a big change for us. After a few days I had complete buy in. The tickets get to the bar and kitchen faster and so drinks and food come out faster. Also, we have eliminated submitting multiple orders at the same time. Honestly it has improved the flow of service all around.

UI

User in Restaurants

10/19/18

5 out of 5

"Easy to use, good customer service"

What do you like best? Simplicity of screens. Makes training easy and staff likes it. Intuitive.

JD

Jim D

10/19/18

5 out of 5

"Love toast"

What do you like best? Great support and ease of use. I have been very happy with the support and ease of use.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].