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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1171-1180 out of 1243

AI

Administrator in Food & Beverages

10/23/18

5 out of 5

"Toast Review"

What do you like best? Easy to work with, cloud based platform gives advantages over traditional pos

TL

Tom L

10/23/18

5 out of 5

"Toast easy"

What do you like best? The ease of use and access to your daily needs for reports and sales

RR

Ryan R

10/23/18

5 out of 5

"Toast has eliminated all of my apprehension about choosing the right POS system"

What do you like best? The software is so intuitive I have trained employees in less than 2 hours who were able to handle the dinner rush with ease. Aside from its easily self navigated design, the back-end programming is just as straightforward and easy to use.

TL

Tom L

10/23/18

5 out of 5

"Toast easy"

What do you like best? The ease of use and access to your daily needs for reports and sales

AI

Administrator in Food & Beverages

10/23/18

5 out of 5

"Toast Review"

What do you like best? Easy to work with, cloud based platform gives advantages over traditional pos

UI

User in Food & Beverages

10/23/18

5 out of 5

"Best POS I've used"

What do you like best? Ease of use. Ease of training staff. It is efficient in keeping records. Calculates my food cost. I like putting in my own recipe to follow it's cost. It's time clock is good for employees to clock in and out for the day

RP

Roberta P

10/23/18

4 out of 5

"Easy to use POS "

What do you like best? Ease of use. Training new staff to use this POS is much easier than with other systems I have used. I love being able to find receipts for customers remotely. As part of upper management it also allows me to be able to help staff with matters at the store level in real time.

AI

Administrator in Restaurants

10/23/18

4 out of 5

"Solid back end with support issues caused by rapid growth"

What do you like best? The back end is streamlined and the data is accessible and useful as an export.

GG

Glen G

10/23/18

4 out of 5

"I think toast is one of the better pos systems out there."

What do you like best? It’s very intuitive, so training new team members on the tablet is not time consuming.

CI

Consultant in Restaurants

10/23/18

4 out of 5

"Overall good experience with Toast"

What do you like best? We like the ease of use for staff, the training support infrastructure and the back-end reporting capability .

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].