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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1171-1180 out of 1243

TL

Tom L

10/23/18

5 out of 5

"Toast easy"

What do you like best? The ease of use and access to your daily needs for reports and sales

UI

User in Food & Beverages

10/23/18

5 out of 5

"Best POS I've used"

What do you like best? Ease of use. Ease of training staff. It is efficient in keeping records. Calculates my food cost. I like putting in my own recipe to follow it's cost. It's time clock is good for employees to clock in and out for the day

AI

Administrator in Restaurants

10/23/18

4.5 out of 5

"Toast support is out of this world."

What do you like best? I like the fact that its user friendly. What do you dislike?

AI

Administrator in Hospitality

10/23/18

4.5 out of 5

"Toast Review"

What do you like best? I like best that it is a cloud based solution What do you dislike?

BH

Bill H

10/23/18

4.5 out of 5

"Bill's review"

What do you like best? easy to use intuitive

UI

User in Restaurants

10/23/18

4.5 out of 5

"Making Restaurants Run Smooth!"

What do you like best? Toast has been nothing but wonderful to work with since day one. Not only is their system user friendly, their support team is always quick to assist at any moment.

JC

Jason C

10/23/18

4 out of 5

"Powerful POS at a great value"

What do you like best? Toast is always getting better. They push out updates monthly and have improved greatly over the 3 years we have been customers.

CI

Consultant in Restaurants

10/23/18

4 out of 5

"Overall good experience with Toast"

What do you like best? We like the ease of use for staff, the training support infrastructure and the back-end reporting capability .

AI

Administrator in Restaurants

10/23/18

4 out of 5

"Solid back end with support issues caused by rapid growth"

What do you like best? The back end is streamlined and the data is accessible and useful as an export.

KW

Kenan W

10/23/18

4 out of 5

"Restaurant POS can be brutal...TOAST is an exception."

What do you like best? The ease of use of this platform is BANANAS, B A N A N A S. Anyone can pick up this system quickly. Splitting Checks? Psh, no worries. Adding in twenty five new products at once? 5 minute fix... Definitely the best POS system I've used.