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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1161-1170 out of 1243

AO

Addam O

10/24/18

5 out of 5

"Diamond in the rough"

What do you like best? Where to begin. Coming from an ancient legacy system to a state of the art, cloud based POS has been game changing for us. One of the best features is that it is reliable. Period.

MS

Marie S

10/24/18

5 out of 5

"Loving Toast"

What do you like best? Easy to use & easy for servers & managers to learn What do you dislike?

MP

Megan P

10/24/18

4 out of 5

"Enjoy customization and hand held devices"

What do you like best? We enjoy the customization available, the price for the units as well as the mobility and freedom offered by the hand held devices

AI

Administrator in Entertainment

10/24/18

4 out of 5

"Easy to navigate, very user friendly!"

What do you like best? Back- end. Easy to move between the 2 businesses that we operate.

RR

Ryan R

10/23/18

5 out of 5

"Toast has eliminated all of my apprehension about choosing the right POS system"

What do you like best? The software is so intuitive I have trained employees in less than 2 hours who were able to handle the dinner rush with ease. Aside from its easily self navigated design, the back-end programming is just as straightforward and easy to use.

AI

Administrator in Restaurants

10/23/18

4.5 out of 5

"Toast support is out of this world."

What do you like best? I like the fact that its user friendly. What do you dislike?

AI

Administrator in Hospitality

10/23/18

4.5 out of 5

"Toast Review"

What do you like best? I like best that it is a cloud based solution What do you dislike?

BH

Bill H

10/23/18

4.5 out of 5

"Bill's review"

What do you like best? easy to use intuitive

UI

User in Restaurants

10/23/18

4.5 out of 5

"Making Restaurants Run Smooth!"

What do you like best? Toast has been nothing but wonderful to work with since day one. Not only is their system user friendly, their support team is always quick to assist at any moment.

UI

User in Food & Beverages

10/23/18

5 out of 5

"Best POS I've used"

What do you like best? Ease of use. Ease of training staff. It is efficient in keeping records. Calculates my food cost. I like putting in my own recipe to follow it's cost. It's time clock is good for employees to clock in and out for the day

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].