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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast offers custom pricing plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1161-1170 out of 1243

MS

Marie S

10/24/18

5 out of 5

"Loving Toast"

What do you like best? Easy to use & easy for servers & managers to learn What do you dislike?

MP

Megan P

10/24/18

4 out of 5

"Enjoy customization and hand held devices"

What do you like best? We enjoy the customization available, the price for the units as well as the mobility and freedom offered by the hand held devices

AI

Administrator in Entertainment

10/24/18

4 out of 5

"Easy to navigate, very user friendly!"

What do you like best? Back- end. Easy to move between the 2 businesses that we operate.

CV

Chris V

10/24/18

2 out of 5

"Tablets are user friendly, customer service not so much"

What do you like best? The tablets are user friendly for the servers. New servers catch on quickly.

RR

Ryan R

10/23/18

5 out of 5

"Toast has eliminated all of my apprehension about choosing the right POS system"

What do you like best? The software is so intuitive I have trained employees in less than 2 hours who were able to handle the dinner rush with ease. Aside from its easily self navigated design, the back-end programming is just as straightforward and easy to use.

TL

Tom L

10/23/18

5 out of 5

"Toast easy"

What do you like best? The ease of use and access to your daily needs for reports and sales

AI

Administrator in Food & Beverages

10/23/18

5 out of 5

"Toast Review"

What do you like best? Easy to work with, cloud based platform gives advantages over traditional pos

UI

User in Food & Beverages

10/23/18

5 out of 5

"Best POS I've used"

What do you like best? Ease of use. Ease of training staff. It is efficient in keeping records. Calculates my food cost. I like putting in my own recipe to follow it's cost. It's time clock is good for employees to clock in and out for the day

AI

Administrator in Food & Beverages

10/23/18

5 out of 5

"Toast Review"

What do you like best? Easy to work with, cloud based platform gives advantages over traditional pos

RR

Ryan R

10/23/18

5 out of 5

"Toast has eliminated all of my apprehension about choosing the right POS system"

What do you like best? The software is so intuitive I have trained employees in less than 2 hours who were able to handle the dinner rush with ease. Aside from its easily self navigated design, the back-end programming is just as straightforward and easy to use.