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9.8

SpotScore

Toast - POS Software

Toast Reviews in July 2026: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Starts from $90 / month when monthly, also offers free forever plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Spotsaas Editor’s POV

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate Toast's excellent customer service and advanced features. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. Representatives like ...Read more

Toast pros and cons

  • Suite of products at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a full-featured POS system with advanced features and functionalities.

  • Feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1151-1160 out of 1243

UI

User in Restaurants

10/25/18

5 out of 5

"Awesome"

What do you like best? Costumer service are the best Faster responses

DC

Derrick C

10/25/18

5 out of 5

"Intuitive and easy. Great for Delivery"

What do you like best? The ease of use and very little training it requires. What do you dislike?

UI

User in Restaurants

10/25/18

5 out of 5

"Awesome"

What do you like best? Costumer service are the best Faster responses

MB

Mo B

10/25/18

5 out of 5

"Accessibility and Reliability"

What do you like best? My favorite things about Toast are how easy it is to customize menus and how reliable it is on multiple devices.

AI

Administrator in Restaurants

10/25/18

4 out of 5

"Great Experience "

What do you like best? The functionality of the system.It is so user friendly compared to our old system.

AI

Administrator in Food & Beverages

10/25/18

4 out of 5

"It has gotten better over time"

What do you like best? From a management aspect it is very user friendly. I really like you can add buttons and make adjustments without restarting the system.

RD

Ron D

10/25/18

4 out of 5

"I would recommend Toast. Positives outweigh negatives by large margin"

What do you like best? Customer support is friendly and helpful in most situations, System has good reporting and good flexibility.

CV

Chris V

10/24/18

2 out of 5

"Tablets are user friendly, customer service not so much"

What do you like best? The tablets are user friendly for the servers. New servers catch on quickly.

AO

Addam O

10/24/18

5 out of 5

"Diamond in the rough"

What do you like best? Where to begin. Coming from an ancient legacy system to a state of the art, cloud based POS has been game changing for us. One of the best features is that it is reliable. Period.

MS

Marie S

10/24/18

5 out of 5

"Loving Toast"

What do you like best? Easy to use & easy for servers & managers to learn What do you dislike?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].