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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1151-1160 out of 1243

DC

Derrick C

10/25/18

5 out of 5

"Intuitive and easy. Great for Delivery"

What do you like best? The ease of use and very little training it requires. What do you dislike?

KC

Kurtis C

10/25/18

4.5 out of 5

"Great for breweries!"

What do you like best? We love the easy to use interface and the reporting! We can drill down our financials from anywhere - or alter menus, change permissions, everything on either a desktop computer or our iPhones!

AI

Administrator in Restaurants

10/25/18

4 out of 5

"Great Experience "

What do you like best? The functionality of the system.It is so user friendly compared to our old system.

RD

Ron D

10/25/18

4 out of 5

"I would recommend Toast. Positives outweigh negatives by large margin"

What do you like best? Customer support is friendly and helpful in most situations, System has good reporting and good flexibility.

AI

Administrator in Food & Beverages

10/25/18

4 out of 5

"It has gotten better over time"

What do you like best? From a management aspect it is very user friendly. I really like you can add buttons and make adjustments without restarting the system.

AI

Administrator in Restaurants

10/25/18

3 out of 5

"HAs great features but performance needs tuning "

What do you like best? Ease of use . Menu bulding to emloyee scheduling What do you dislike?

AR

Anita R

10/25/18

3 out of 5

"User friendly and reliable most of the time"

What do you like best? The ability to access sales and labor information quickly and in real time

MS

Marie S

10/24/18

5 out of 5

"Loving Toast"

What do you like best? Easy to use & easy for servers & managers to learn What do you dislike?

AO

Addam O

10/24/18

5 out of 5

"Diamond in the rough"

What do you like best? Where to begin. Coming from an ancient legacy system to a state of the art, cloud based POS has been game changing for us. One of the best features is that it is reliable. Period.

MS

Marie S

10/24/18

5 out of 5

"Loving Toast"

What do you like best? Easy to use & easy for servers & managers to learn What do you dislike?