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9.8

Spot Score

Toast - POS Software

Toast Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations, boost revenue with Toast.

4.2

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Toast offers custom pricing plan

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Toast Reviews & Ratings

4.2

Very Good

Based on 1243 reviews

Rating Distribution

Excellent

(726)

Very Good

(170)

Good

(73)

Poor

(65)

Terible

(209)

Expert's Review

Toast has been praised for its innovation and comprehensive suite of products, making it a standout in the industry. Customers appreciate the excellent customer service and the advanced features offered by Toast. The system is described as being packed with numerous useful functionalities that cater to diverse business needs, making it a top choice for many. ...Read more

Toast pros and cons

  • Innovative suite of products that are at the forefront of the industry.

  • Great customer service provided by representatives.

  • Offers a comprehensive POS system with advanced features and functionalities.

  • Intuitive and feature-rich POS system with numerous options.

  • Poor customer service experiences reported, with long wait times and lack of resolution.

  • System glitches leading to double charges and payment processing issues.

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Showing 1141-1150 out of 1243

MT

Matt T

10/30/18

4.5 out of 5

"Excellent platform with modern abilities and excellent customer service"

What do you like best? I have had issues with other systems when I needed support. Toast has figured out that I just want a human to answer and handle my situation because I have a restaurant to run. Generally, the person who answers is the person who is going to help me out and that is huge. Also, just the modernity of the system and the evolution via updates lets me know that if I don't have a function that I want now I probably will soon.

BW

Brertt W

10/28/18

4 out of 5

"STREAMLINE "

What do you like best? the toast go units and kitchen kds has streamlined our restaurant this is the complete package

MP

Megan P

10/27/18

5 out of 5

"Toast Review"

What do you like best? User friendly platform, great customer service and customizable to your business.

MP

Megan P

10/27/18

5 out of 5

"Toast Review"

What do you like best? User friendly platform, great customer service and customizable to your business.

BB

Bryan B

10/27/18

1.5 out of 5

"Please Help"

What do you like best? good platform! Good is the enemy of Great!! What do you dislike?

DC

Derrick C

10/25/18

5 out of 5

"Intuitive and easy. Great for Delivery"

What do you like best? The ease of use and very little training it requires. What do you dislike?

UI

User in Restaurants

10/25/18

5 out of 5

"Awesome"

What do you like best? Costumer service are the best Faster responses

MB

Mo B

10/25/18

5 out of 5

"Accessibility and Reliability"

What do you like best? My favorite things about Toast are how easy it is to customize menus and how reliable it is on multiple devices.

MB

Mo B

10/25/18

5 out of 5

"Accessibility and Reliability"

What do you like best? My favorite things about Toast are how easy it is to customize menus and how reliable it is on multiple devices.

UI

User in Restaurants

10/25/18

5 out of 5

"Awesome"

What do you like best? Costumer service are the best Faster responses