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7.7

SpotScore

Tiledesk - Live Chat Software

Tiledesk Reviews in September 2026: User Ratings, Pros & Cons

Boost your support capacity with AI chatbots.

4.67

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Tiledesk Reviews & Ratings

4.67

Excellent

Based on 12 ratings & 12 reviews

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Rating Distribution

Excellent

(10)

Very Good

(1)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Tiledesk offers a powerful platform for creating AI chatbots with a user-friendly drag-and-drop interface. While it provides extensive customization options, users may face a learning curve when getting started.Read more

Tiledesk pros and cons

  • AI-powered chatbot creation

  • Drag-and-drop interface

  • Customizable AI agents

  • Scalable customer support

  • Steep learning curve for beginners

  • Limited pre-built templates

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Showing 11-12 out of 12

AN

Anatoli N

05/25/23

4.5 out of 5

"Fast-growing chatbots features with high potential"

What do you like best about Tiledesk? *Genrous free plan* and fully-featured platform, continuously working on new ones such as Chatbot Design Studio which has huge potential to improve existing processes. API-driven product with good integration margins (Widget SDK and others) and self-hostable. What do you dislike about Tiledesk? Self-hosting may be a bit difficult to spin up and maintain due to large codebase. Missing a few really small bits that would make the design top notch and more ...

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NL

Nicola L

08/21/22

5 out of 5

"The best solution"

What do you like best about Tiledesk? Tildesk offers free and powerful chatbots, it is very easy to set up and their customer service is also very responsive in helping us resolve problems. What do you dislike about Tiledesk? None that I've experienced. Every issue raised was solved What problems is Tiledesk solving and how is that benefiting you? The customer has an immediate responses thanks to Humans, Chatbot and Apps that work in harmony without having to call

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].