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9.3

Spot Score

Thryv - CRM Software

Thryv Reviews in June 2026: User Ratings, Pros & Cons

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4.2

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Thryv offers custom pricing plan

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Thryv Reviews & Ratings

4.2

Very Good

Based on 201 ratings & 339 reviews

Rating Distribution

Excellent

(309)

Very Good

(23)

Good

(3)

Poor

(2)

Terible

(2)

Spotsaas Editor’s POV

Thryv has garnered overwhelmingly positive feedback for its robust functionality and commitment to exceptional customer experience. It’s an all-in-one business management platform that successfully streamlines essential tasks such as CRM, social media scheduling, website updates, email marketing, and more. Customers consistently highlight the platform’s ...Read more

Thryv pros and cons

  • Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

  • User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

  • Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

  • Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

  • Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

  • Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

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Showing 11-20 out of 339

L

Lynda

03/24/24

5 out of 5

We love Thryv!

We love Thryv! Our Rep Kathy Hungness is the best. She listens to our needs and is wonderful at training our staff here. She diligently keeps an eye on our account and SEO stats to help us to always be growing! The response team is quick to help or answer your questions within the application, or you can always call the helpline. I have never had to wait to get a response from our Rep. We highly recommend.

M-

Misti - Balloons by Misti

03/24/24

5 out of 5

THRYV makes running my small business easier.

I have been using Thryv since July 2022. I own a small family owned and operated balloon business. I have used THRYV to improve processes in my business work flow. I am constantly changing things to make my work life more simple. THRYV is wonderful for all facets of my business. I love that I can schedule social media to so many different platforms right from my dashboard. I can track sales, orders sync right to my Google calendar, send out marketing emails or text messages. The customer ...

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BW

Becky Wishard

03/24/24

5 out of 5

When I first talked to Logan what…

When I first talked to Logan what impressed me the most was he was not pushy and did not want to sell me something I didn't want or did not need. If he did not know the answer, he told me he wasn't sure but he would get back to me and he always did touch base with the answer. I have found all of my numerous experiences with this Company to be very positive and have always had trust in the people due to their honesty and willingness to help you with your problem and finding out what my needs ...

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K

Kathy

03/24/24

5 out of 5

Five Star client support

Five Star client support! I had an issue recently that was resolved in a flash.

T

Tim

03/24/24

5 out of 5

Everyone was easy to work with.

Date of experience: March 25, 2024

T

Thomas

03/24/24

5 out of 5

Chase gives fantastic service and calls…

Chase gives fantastic service and calls me frequently to check in and give me insight as to how he is keeping an eye on our campaign and how he is improving it when he sees an option to do so

PP

Pratt Plumbing, Heating, & Coo

03/24/24

5 out of 5

The people make the difference …

The people make the difference Jennifer Koly Erik Pulliam, Christie Hathcock, and Christina Rodriquez are great. We have grown 20% a year the past 4 years! Scheduling, able to put out an announcement/message once a month and able to send estimates/invoices all in one is great.

JB

james brewer

03/24/24

5 out of 5

Great program if used correctlg

Date of experience: March 25, 2024

J

John

03/13/24

5 out of 5

I was treated with respect

I was treated with respect, the technician completed the listing I wanted on our website.

PK

Peter Kleinschmidt

02/05/24

5 out of 5

The exposure was fantastic

The exposure was fantastic. I would still be there if it weren't for the bad economy.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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