9.3
Spot Score
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Thryv offers custom pricing plan
Thryv has garnered overwhelmingly positive feedback for its robust functionality and commitment to exceptional customer experience. It’s an all-in-one business management platform that successfully streamlines essential tasks such as CRM, social media scheduling, website updates, email marketing, and more. Customers consistently highlight the platform’s ...Read more
Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.
User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.
Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.
Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.
Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.
Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.
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PP
Pratt Plumbing, Heating, & Coo
03/24/24
The people make the difference …
The people make the difference Jennifer Koly Erik Pulliam, Christie Hathcock, and Christina Rodriquez are great. We have grown 20% a year the past 4 years! Scheduling, able to put out an announcement/message once a month and able to send estimates/invoices all in one is great.
GB
Geoffrey Burrows
03/24/24
Good system which is continually being improved …
Good system which is continually been improved.
L
Linda
03/24/24
The CRM is extremely easy to use
The CRM is extremely easy to use. I particulary like the announcement capability and the scheduling of social media. Support is excellent!
N
Nate
03/24/24
Makes running our business much easier
Makes running our business much easier. We also have an amazing representative, Steve Dorner. He goes above and beyond when we need sonething.
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PuppyPower
03/24/24
Thryv have one place to go…
Thryv allows me to have one place to go to manage my sales, scheduling, email marketing and social media post
K
Kay
03/24/24
The best customer service!
We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.
J
Jeanne
03/24/24
As a frequent user of Thryv
As a frequent user of Thryv, I am consistently impressed by the exceptional level of customer service and the platform's user-friendly interface. The responsiveness and helpfulness of the customer service team have truly set a high standard for excellence. Whenever I've encountered an issue or had a question, the support team has been quick to respond and resolve my concerns. Their professionalism and dedication to ensuring a positive user experience are truly commendable.
A
Ally
03/24/24
Working with Thryv has been a truly…
Working with Thryv has been a truly remarkable experience. I already had a decent knowledge base of SEO, websites, and target marketing, but I was surprised at how much I learned from Thryv. They have done a fantastic job, but the person who has been the most incredible is my rep Laura B. She has raised the threshold for customer service and follow-through and has gone above and beyond for us. She truly made our experience!
J
John
03/13/24
I was treated with respect
I was treated with respect, the technician completed the listing I wanted on our website.
A
Allen
02/05/24
THE WORST
THE WORST ; I WOULD NEVER USE THIS COMPANY AGAIN , THEY DONT DELIVER WHAT THEY PREACH..
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
