TheraNest Reviews in June 2026: User Ratings, Pros & Cons

Managed Billing Cost me thousands in losses

Oh man, where do I begin! I actually really like the platform. This review is related to claims and billing. I hired Managed Billing to try and outsource some of my workload. I was initially given a managed billing team member who was just really under informed and was unable to bill many of the claims. When I switched to a new support person, things improved a little. Unfortunately, many claims weren't filed timely, never appealed, and I lost thousands of dollars due to their inability to ...

7-year Customer review

I have been a TheraNest customer since 2014 and experienced little to few issues with service until December of 2020 when we began having problems with billing. Our responses/payments from insurance have had to be manually applied since December of 2020 due to a problem on TheraNest's end. As a small but very full time group practice this has created a major issue. I have spoken with TheraNest on the phone and messaged them at least once a week since December to try and troubleshoot this ...

TheraNest is very unique and straightforward. I'm loving this platform so much.

PROS & CONS What are the best aspects of this product? As a therapist I am used to dealing with tons of paperwork from client assessment, medical records, you name it I’ve got it. However, having too many documents on your desk can leave you feeling drained at the end of the day. That is why I decided to simplify my work process by subscribing to TheraNest from billing, insurance to the appointment I don’t have to worry about how to manage everything efficiently because TheraNest is very ...

TheraNest is very unique and straightforward. I’m loving this platform so much.

PROS: As a therapist I am used to dealing with tons of paperwork from client assessment, medical records, you name it I’ve got it. However, having too many documents on your desk can leave you feeling drained at the end of the day. That is why I decided to simplify my work process by subscribing to TheraNest from billing, insurance to the appointment I don’t have to worry about how to manage everything efficiently because TheraNest is very reliable. As a therapist, I am used to dealing with ...

TheraNest is very unique and straightforward. I’m loving this platform so much.

PROS: As a therapist I am used to dealing with tons of paperwork from client assessment, medical records, you name it I’ve got it. However, having too many documents on your desk can leave you feeling drained at the end of the day. That is why I decided to simplify my work process by subscribing to TheraNest from billing, insurance to the appointment I don’t have to worry about how to manage everything efficiently because TheraNest is very reliable. As a therapist, I am used to dealing with ...

TheraNest is very unique and straightforward. I'm loving this platform so much.

PROS & CONS What are the best aspects of this product? As a therapist I am used to dealing with tons of paperwork from client assessment, medical records, you name it I’ve got it. However, having too many documents on your desk can leave you feeling drained at the end of the day. That is why I decided to simplify my work process by subscribing to TheraNest from billing, insurance to the appointment I don’t have to worry about how to manage everything efficiently because TheraNest is very ...

Used to be a great company

Used to be a great company, now as a biller, I would say stay clear away. Did a terrible job with the transition to a new clearinghouse. Terrible customer service now and takes forever to fix issues and has had issues with payment postings. You'd be wise to get to SimplePractice or another company. They no longer keep on the promises they used to.

I wish I have read those reviews

I wish I have read those reviews. I chose Theranest from word of mouth but their credit card disbursement did not post in my bank account. Their report said "settled" and the money is gone. I called them about the issue and no response could get through. They stole 750 dollars at this point and I am still working on it. I will change the system next year. I am glad I have a small practice.

Easy to learn and use to schedule cases. However, I'm having doubts in terms of security.

PROS & CONS What are the best aspects of this product? I pretty much learned everything about TheraNest in less than 24 hours. Also, I was able to learn some tips from several online training sessions. It feels good to be using this app, especially now that we're starting to promote a paperless office.

Easy to learn and use to schedule cases. However, I’m having doubts in terms of security.

PROS: I pretty much learned everything about TheraNest in less than 24 hours. Also, I was able to learn some tips from several online training sessions. It feels good to be using this app, especially now that we're starting to promote a paperless office.