The Receptionist Reviews in May 2025: User Ratings, Pros & Cons

"An Effective and Efficient Addition to Our Practice"

What do you like best about The Receptionist? We love the texting features that notify our team members when their guests/clients have arrived. It saves our therapists a lot of back and forth to the front of our office. We also love the reports feature that notifies our front office staff about guest/client information changes.

"Easy, Affordable, & Great Features!"

What do you like best about The Receptionist? I love that visitors can check in and have a moment to chat with their recruiter. The system additionally sends our staff a message via email, phone, and Slack to notify them of their visitors arrival.

"The Receptionist is by far the easiest to use and most customizable digital receptionist software!"

What do you like best about The Receptionist? I tried four or five different digital receptionist types of software and each one of them was lacking in certain areas. The Receptionist really did excel in all areas and checked every box that I was looking for. It's hard to pick just one thing that I like the best so I'll just say this, the fact that this software did everything I needed for a very fair price makes it the best in my opinion.

"The app has worked great for making sure visitors had name tags"

What do you like best about The Receptionist? The UI is very user-friendly. This allows visitors to quickly get through the check-in process. What do you dislike about The Receptionist?

"Excellent option for logging guests"

What do you like best about The Receptionist? The Receptionist is easy to develop, maintain, and use. What do you dislike about The Receptionist?

"Great device and easy UI"

What do you like best about The Receptionist? The Reception is straightforward to set up and is crazy intuitive. I didn't read any instructions and figured out the setup by simply diving in.

"Easy to use and set up. Eliminated so much paperwork"

What do you like best about The Receptionist? The ease of use and the elimination of paper What do you dislike about The Receptionist?

"Great all-around solution, but lacks some features and customization."

What do you like best about The Receptionist? The platform is very easy to use and covers most of our needs. What do you dislike about The Receptionist?

"Group Therapy Office Review"

What do you like best about The Receptionist? It's so easy and straight forward! Client are loving it and the clinicians are loving that we don't have to constantly poke our heads in the waiting room to see who is there!

"Ease of Use"

What do you like best about The Receptionist? Easy setup, buttons, questions, home screen What do you dislike about The Receptionist?