The Receptionist Reviews in August 2026: User Ratings, Pros & Cons

"Love the Receptionist!"

What do you like best about The Receptionist? Not having to hire an additional employee to sit in the reception lobby. This is a far less expensive option and they never call in sick!

"Great product and manific help Support"

What do you like best about The Receptionist? Like the support to teach you to understand the system and config the site. Easy going and very reliable system. Work perfectly from the first time.

"Great Addition to ANY Office!"

What do you like best about The Receptionist? We've had The Receptionist for a month now and LOVE it! It took a few minutes to set up and one email to get all of our questions answered. There are so many customizable options. And best of all, we did not even have to explain to our clients how to use it. We just sat it out front to see how they would react. They started using it day 1 with no complaints!

"About The Receptionist on iPad"

What do you like best about The Receptionist? Instant notifications and two-way communication No need for an actual person to contact office personnel about the visitor

"Visitor Management System"

What do you like best about The Receptionist? Company is so attentive to our needs. Helped us set up our new system, offered tech support as making sure the smallest detail wasn't missed.

"Great Product with a an easy setup."

What do you like best about The Receptionist? I think the support, inclusive of the rep assigned, is great and the product is easy to use. What do you dislike about The Receptionist?

"A complete, all-inclusive solution that works out of the box"

What do you like best about The Receptionist? A very short learning curve, minimal configuration, and generally just worked out of the box. Easy to customize, and the entire sales, account and support staff were very quick to respond (hours not days), and always had the answer - or a link to a support article immediately.

"The Receptionist, a great option for visitor management"

What do you like best about The Receptionist? Ease of use. From an Administrator viewpoint, the setup and configuration could not be more intuitive and straight forward. That same experience is carried over to the local site administrator and finally down to the end-user. A simple Google search for any questions or set up items and there is usually a training video that will walk you through it step-by-step.

"Great, Easy Product. Great Support"

What do you like best about The Receptionist? Easy Management for multiple sites. Abundant documentation and tutorials on setup and issues. Great support from staff and sales.

"Receptionist iPad gamechanger"

What do you like best about The Receptionist? Our staff is freed to work instead of monitor the door and page and find people now our staff can take responsibility for their guests