The Receptionist Reviews in August 2026: User Ratings, Pros & Cons

"A Convenient, Contactless and Customizable Solution for Employee/Visitor Check-Ins and Screening"

What do you like best about The Receptionist? The contactless option is convenient and helps keep traffic moving during peak employee check-in times. We hope to utilize the app once it is out of beta so we can reduce the kiosk traffic altogether. The visitor check-in is a great feature too. Staff will get an email or phone call when someone is there to see them. This is convenient as we have never had a service like this before The Receptionist came along.

"The Receptionist - Surprisingly simply to setup but very customizable."

What do you like best about The Receptionist? The most helpful feature that The Receptionist offers is the their helpful support staff. From the initial planning stages, testing, and moving to production the support staff have been nothing short of amazing. The product itself is great too, being able to add webhooks and zaps added the functions we required to the base product.

"Definitely will recommend this software to others"

What do you like best about The Receptionist? Very customizable and the support staff is on top of every use case scenario we threw at them. What do you dislike about The Receptionist?

"XPO Logistics review of the Receptionist."

What do you like best about The Receptionist? Easy check in for visitors-email and chat notification is awesome. What do you dislike about The Receptionist?

"Great product, that should become greater the more it is updated."

What do you like best about The Receptionist? Making changes to the system and using it as a visitor is very user friendly. Integration specialist was extremely helpful and friendly.

"Wonderful Tool for Reception Area!"

What do you like best about The Receptionist? The Receptionist is so easy to setup. Downloading the app and adding your contacts couldn't have been easier! The badges make our lives so much easier when we know who is on premises and who isn't. With a company as large as ours, you need extra help to know who's here. It's also helped cut down our paper costs with visitors electronically signing forms before entering into the building.

"The Receptionist has worked great at our head office and shop!"

What do you like best about The Receptionist? The system was easy to configure. We uploaded a list of our employees and we were ready to go. It is very easy to make adjustments to the employee and visitor forms. Our managers love the fact they get a text when visitors arrive. Their product support has been amazing.

"The Receptionist was exactly what we were looking for!"

What do you like best about The Receptionist? We no longer require a physical presence at our front desk area. Because of the iPad and Receptionist app, we no longer need to have a Receptionist at the front desk to check-in/out visitors or contact the people they are here to see. This was the perfect solution for what we were looking for and it's been working great so far! Visitors and Contractors simply follow the onscreen prompts and their contact is notified. We also are very pleased ...

"So far it has been great!"

What do you like best about The Receptionist? The contactless and convivence and that I can add any questions for my clients to answer to make sure I get all the information needed. I also like that it takes their picture so I know it is THEM.

"Convenient and affordable"

What do you like best about The Receptionist? Once we started using it, it provides a more professional image for our visitors to our facility. We also appreciate the visitor log so we can see who has arrived to the facility and track guests easier. We are looking forward to using some of the other features to minimize impact to our customer service team.