ThankView Reviews in May 2025: User Ratings, Pros & Cons

"Super Easy to Use!"

What do you like best about ThankView? Thankview is intuitiave so even if I haven't used it in months, I can get a video greeting uploaded and sent to thousands of donors in a matter of minutes. What do you dislike about ThankView? I can't think of anything that I would change. Recommendations to others considering ThankView: I don't know how much my institution pays for this but for my use, it is extremely beneficial. Once a person starts to use it, it is hard to imagine not having it as a ...

"LOVE ThankView"

What do you like best about ThankView? I love their customer service the best. I feel like they are truly committed to our success and the success of every one of our campaigns. I have always received a prompt and friendly reply to any question or concern that arises. Best customer service I have ever experienced from a vendor. What do you dislike about ThankView? I wish that it could be easily integrated with our CRM. What problems is ThankView solving and how is that benefiting ...

"Our donors LOVE to receive ThankViews!"

What do you like best about ThankView? I love how simple it is to create the campaigns with the ability to include custom fields. Our team has also had great experiences with using the video request feature in order to customize videos. What do you dislike about ThankView? I wish the document attachment (PDF) was included and not an add-on. This seems like a standard tool or benefit. I would also change the ease of custom envelopes and landing page backgrounds. Recommendations to others ...

"Innovative Platform to Advance Donor Relations"

What do you like best about ThankView? ThankView is an incredible platform to improve Donor Relations at organizations of all types. It has a broad number of features that they are constantly fine-tuning and updating. It is straightforward to use at all levels. What do you dislike about ThankView? There are few downsides to the platform. From the company, communication to customers could be improved, but they keep the product updated which is a great experience. Recommendations to others ...

"Innovative Platform to Advance Donor Relations"

What do you like best about ThankView? ThankView is an incredible platform to improve Donor Relations at organizations of all types. It has a broad number of features that they are constantly fine-tuning and updating. It is straightforward to use at all levels. What do you dislike about ThankView? There are few downsides to the platform. From the company, communication to customers could be improved, but they keep the product updated which is a great experience. Recommendations to others ...

"I love the success of ThankView!"

What do you like best about ThankView? The response has been sooo positive. We love ThankView! What do you dislike about ThankView? The emails that boonced made us realize we need to update our database. Recommendations to others considering ThankView: We love the results of ThankView so far! What problems is ThankView solving and how is that benefiting you? The stewardship has been amazing. Our donors are LOVING it!

"Great product and top notch customer service!"

What do you like best about ThankView? My colleagues and I love that we are able to personalize -- through video -- messages to our most treasured constituents. We use ThankView for everything from birthday greetings, to event invites, to special fund appeals! What do you dislike about ThankView? I'm not a huge fan of the new pricing structure, by number of contacts. It's annoying to have to clear out spam and/or bounced addresses before sending a ThankView to our whole constituent base. I ...

"An engaging and memorable way to maintain connections with donors"

What do you like best about ThankView? People are constantly bombarded with emails, texts etc. Our foundation does everything we can to build meaningful relationships with donors, and we strive to find new ways to communicate our gratitude as well as the importance that their support makes in the lives of real people - and how. ThankView allows us to share warm messages in a unique format with donors. Our end-of-year message of thanks performed extremely well and more importantly we ...

"Personalized ThankViews make donors feel like part of the team."

What do you like best about ThankView? ThankView videos allow us to show donors that we see them and care about them in a way that printed letters don't. We are also able to track opens & video views. What do you dislike about ThankView? Integration with ODDER– there is no way to transfer ThankView portal videos directly into ODDER portal without downloading to computer. What problems is ThankView solving and how is that benefiting you? We can see who is actually receiving our ...

"Great Stewardship & Gratitude Tool!"

What do you like best about ThankView? FAQs, ease of use and chat support. It is a great tool to utilize and personalize stewardship outreach in a digital way! What do you dislike about ThankView? There could be some more customizations available What problems is ThankView solving and how is that benefiting you? Sending mass texts and emails that are personalized