Text Request Reviews in September 2026: User Ratings, Pros & Cons

Easy to Use

The experience using Text Request so far has been excellent. From navigating the website, to scheduling a demo, to using it day-to-day in our Public Housing Agency, Text Request has been fantastic. It's easy to use and the platform is simple to navigate. It does exactly what we need it to do.

Easy to Use

The experience using Text Request so far has been excellent. From navigating the website, to scheduling a demo, to using it day-to-day in our Public Housing Agency, Text Request has been fantastic. It's easy to use and the platform is simple to navigate. It does exactly what we need it to do.

This is a great program for texting…

This is a great program for texting groups. They are also good at tech. support to help you!

Be honest and explain cost more…

Be honest and explain cost more effectively. I never recieved a call or email back regarding my refund. I canceled before 30 days.

Best decision we made

We used another company for texting and didn't get the results we were hoping for. We switched to Text Request 6 months ago and the results are like night and day. There are so many options depending on your needs. The onboarding process was simple and the staff are great!

Best decision we made

We used another company for texting and didn't get the results we were hoping for. We switched to Text Request 6 months ago and the results are like night and day. There are so many options depending on your needs. The onboarding process was simple and the staff are great!

From the start...

Our office has been using Text Request for about a year now I believe. From the start, getting information regarding what they have to offer and pricing, to initial training, the customer service has been great. The different plan levels offer pricing options as well as features you can add on alone without having to move a level up altogether and pay for features you wouldn't use. I always have received prompt responses and pertinent information when I have had a question or issues. Being ...

From the start...

Our office has been using Text Request for about a year now I believe. From the start, getting information regarding what they have to offer and pricing, to initial training, the customer service has been great. The different plan levels offer pricing options as well as features you can add on alone without having to move a level up altogether and pay for features you wouldn't use. I always have received prompt responses and pertinent information when I have had a question or issues. Being ...

It is easy to use

It is easy to use and works as designed. Only thing I wish is it was easier to create a customized group of people to send a group text to.

Text Request - Streamlined Marketing

I use Text Request weekly for marketing for my department. It has made texting clients much more streamlined, as we can separate clients into segments and market accordingly. It makes mass texting with clients much more efficient.