Text Request Reviews in May 2025: User Ratings, Pros & Cons

"User Friendly for Non-Technical People!!"

What do you like best about Text Request? The dashboard is easy to read and use, and I can receive and respond to messages from anywhere! What do you dislike about Text Request?

"Good but fairly new to Text Request"

What do you like best about Text Request? The templates have made my day easier. I like being able to have several templates to confirm appointments quickly and not spend a big chunk of my day texting.

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What do you like best about Text Request? You can see the full-text conversation which is helpful What do you dislike about Text Request?

"It's a great app just wish it was easier to see which texts were read and what wasn't."

What do you like best about Text Request? I like that you can view your texts in different ways through the view option. What do you dislike about Text Request?

"It does have some latency issues"

What do you like best about Text Request? Our staff finds it fairly user-friendly and intuitive. Not much training is required. What do you dislike about Text Request?

"Excellent Communication Tool"

What do you like best about Text Request? I love that Text Request makes it easy to upload and update contacts. It is also vital to be able to attach documents to send to students/families which we didn't have in our old system. I love that you could use this for payments as well, though we will likely not use that function for our purposes. It's wonderful you can change the layout of the screen to meet your needs.

"Account Manager at APN Staffing and Solutions"

What do you like best about Text Request? Quick communications, group texts, and the option to set up a scheduled time for texts to go out. What do you dislike about Text Request?

"Excellent Communication Tool"

What do you like best about Text Request? I love that Text Request makes it easy to upload and update contacts. It is also vital to be able to attach documents to send to students/families which we didn't have in our old system. I love that you could use this for payments as well, though we will likely not use that function for our purposes. It's wonderful you can change the layout of the screen to meet your needs.

"Account Manager at APN Staffing and Solutions"

What do you like best about Text Request? Quick communications, group texts, and the option to set up a scheduled time for texts to go out. What do you dislike about Text Request?

"Easy-to-use Communication"

What do you like best about Text Request? The platform is easy to use. It streamlines everyday communication with clients and allows for less time spent on the phone. The platform allows for easy customization (ie. signature line, after hours auto response, contact notes, etc.), which allows for around-the-clock accessibility.