Text Request Reviews in May 2025: User Ratings, Pros & Cons

"time saver"

What do you like best about Text Request? text request has saved me precious time in phone calls. It's so much easier to text instead of call. A written account of the customer contact is beneficial. Email notification is also an excellent tool.

"Very efficient, user-friendly."

What do you like best about Text Request? I like that you can save automatic replies I also like that you can see what is resolved or unresolved. I appreciate that the text messages stay in chronological order, and the interface is very user-friendly.

"My experince"

What do you like best about Text Request? It's easy to use and very user friendly. The guided virtual tours are beneficial to get you started. What do you dislike about Text Request?

"A Small Investment for Big Results"

What do you like best about Text Request? Text Request makes it very easy for our team to make the text channel available to customers for communication. We're stunned how easily customers adopted it, and how often they prefer it to any other form of communication.

"User Friendly"

What do you like best about Text Request? It's easy to maneuver and toggle between conversations. I also like the notification sounds and platform convenience. The look is easy on the eyes and works fairly simply.

"User Friendly"

What do you like best about Text Request? It's easy to maneuver and toggle between conversations. I also like the notification sounds and platform convenience. The look is easy on the eyes and works fairly simply.

"Getting texting service for Zipwhip users"

What do you like best about Text Request? We have used Zipwhip for years and now that it is winding down, we discovered Text Request. It has been a wonderful addition to our business. We have all locations housed under one dashboard rather than paying per location. My savings was immediate but the quality of the product is superior. A win-win!

"Small business- easy to use"

What do you like best about Text Request? I was able to seamlessly import my contacts and also automate processes using the zapier integration to connect my online scheduler to Text Request, so that customers get appointment reminder texts and instructions for filling our paperwork. I switched from a competitor due to constant issues, and Text Request has been flawless in comparison.

"Text Request is Best"

What do you like best about Text Request? I just like the ease and convenience of Text Request. We get more and better communication from families by using it, rather than phone/email.

"Big Help"

What do you like best about Text Request? Ease of use and ability to schedule and use templates What do you dislike about Text Request?