Text Request Reviews in June 2026: User Ratings, Pros & Cons

"Text Request a Great Solution for a New Way to Connect"

What do you like best about Text Request? It is great to get to respond from my keyboard, traditional texting is not my strong point What do you dislike about Text Request?

"Great tool to streamline contact with clients"

What do you like best about Text Request? Text request allows communication with clients when immediate responses are not needed. Any staff member can easily send pre-visit instructions, next-day follow-ups, and answer non-emergent client questions. Text link for payment has helped streamline the entire visit by allowing clients to pay for services and products from the room before they leave the building. This feature has allowed us to keep the lobby clear for check-ins and freed up time ...

"Simple and Sufficient Way to Improve Customer Service"

What do you like best about Text Request? I like that it has slowed in person traffic where people are resorting to using text request more often. What do you dislike about Text Request?

"Professional, effective and easy to use!"

What do you like best about Text Request? Professional, effective and easy to use! Layout is excellent - it's easy to send and receive texts. Can sort texts in multiple ways - stays up to date on industry regulations. Excellent product!!

"So easy to use"

What do you like best about Text Request? Text Request is very simple and easy to use! Employees and potential new hires also say that its a great tool to have. What do you dislike about Text Request?

"Simple and Sufficient Way to Improve Customer Service"

What do you like best about Text Request? I like that it has slowed in person traffic where people are resorting to using text request more often. What do you dislike about Text Request?

"Professional, effective and easy to use!"

What do you like best about Text Request? Professional, effective and easy to use! Layout is excellent - it's easy to send and receive texts. Can sort texts in multiple ways - stays up to date on industry regulations. Excellent product!!

"So easy to use"

What do you like best about Text Request? Text Request is very simple and easy to use! Employees and potential new hires also say that its a great tool to have. What do you dislike about Text Request?

"Super easy to use!"

What do you like best about Text Request? Navigating the website is super simple! They also have a desktop app and Android/apple app if you want to take it with you. There's no contract, and you can upgrade or downgrade your services at any time, which is super convenient.

"Easy to Use!"

What do you like best about Text Request? I love using Text Request because it is easy to see all conversations, it's so easy to send one message to multiple people without it being a "group" message, and you can see exactly who responds along with other analytics.