Text Request Reviews in May 2025: User Ratings, Pros & Cons

"PARALEGAL"

What do you like best about Text Request? i LIKE HOW EASY AND SIMPLE IT IS TO USE THE PROGRAM. What do you dislike about Text Request?

"Great tool to streamline contact with clients"

What do you like best about Text Request? Text request allows communication with clients when immediate responses are not needed. Any staff member can easily send pre-visit instructions, next-day follow-ups, and answer non-emergent client questions. Text link for payment has helped streamline the entire visit by allowing clients to pay for services and products from the room before they leave the building. This feature has allowed us to keep the lobby clear for check-ins and freed up time ...

"Text Request a Great Solution for a New Way to Connect"

What do you like best about Text Request? It is great to get to respond from my keyboard, traditional texting is not my strong point What do you dislike about Text Request?

"Easy to use and convenient!"

What do you like best about Text Request? The most helpful about using this extension is not having to make many phone calls. Patients can confirm, cancel or reschedule at their fingertips. I know from being on the other end many times I cannot speak on the phone, so text options are a big plus for me.

"Love it- Better than Zip Whip"

What do you like best about Text Request? Messages and conversations are more accessible. User friendly. What do you dislike about Text Request?

"Text Requests allows us to help our clients more efficiently"

What do you like best about Text Request? It's easy to use and allows the clinic to communicate with clients on another platform other than email and phone calls. I appreciate that you can customize your contacts easily as well.

"Super easy to use!"

What do you like best about Text Request? Navigating the website is super simple! They also have a desktop app and Android/apple app if you want to take it with you. There's no contract, and you can upgrade or downgrade your services at any time, which is super convenient.

"So easy to use!"

What do you like best about Text Request? It is very easy to use, and we are able to download the messages to attach to customers' files. What do you dislike about Text Request?

"Very Easy!!"

What do you like best about Text Request? It's super easy to use and navigate. I love the notes feature as it helps keep track of what's going on! We do so much in one day, so it is really nice to be able to look back on your work!!

"I have had a great experience using Text Request!"

What do you like best about Text Request? I like the "resolved" button so I can clearly see what needs to be done and addressed. It is an excellent platform for businesses that do not provide company phones for all of their employees.