Text Request Reviews in June 2026: User Ratings, Pros & Cons

"Service is what it says"

What do you like best about Text Request? Customer Service in Text request is exceptional, they are always attentive to questions and once you are all setup you dont need them, you just use the service with no issues. So far we are on the basic plan and its just fine for our requierements

"Text Request has been very helpful in communicating with patients easily and effectively"

What do you like best about Text Request? Text request makes it easy to stay in contact with patients throughout the day. It is much easier for some patients to text us throughout the day than to call. We use text request on a daily basis.

"Text request is very user friendly."

What do you like best about Text Request? How easy it is to use without any prior knowledge What do you dislike about Text Request?

"Takes some getting used to"

What do you like best about Text Request? The format is nice. I like the options on how to arrange the veiw of the messages and the menu is easy to use. What do you dislike about Text Request?

"Easy transfer from ZipWhip"

What do you like best about Text Request? I love how easy it was to tranfer all of our info from ZipWhip to text Request What do you dislike about Text Request?

"Best text service EVER!!!!"

What do you like best about Text Request? Very easy to use and navigate thru the site. Has several very helpful tools that make it the best out there!!!!! The team at Text Request are very helpful and answer in record speed, always have an answer no matter the problem, they are very nice and easy to talk to!!!

"Excellent!!"

What do you like best about Text Request? Love that is is super helpful for our office What do you dislike about Text Request?

"Slick UI, feature rich, and simple to use"

What do you like best about Text Request? TextRequest provides text functionality our customers demand and allows us to track text messages with customers in a single place. System has all the features we need and is very quick and responsive as well. We use it quite frequently as many customer prefer this method of communication. Custome support has been exceptional when required.

"Intuitive and user friendly"

What do you like best about Text Request? Text Request is intuitive. I don't have to contact support to find what I am looking for and I can generally figure it out on my own. It is very user friendly. When I do need to contact support, they are quick to respond and help us. When we signed up, they even offered training to everyone that would be using it. It was seamless to switch from our old platform to Text Request for our customers as well.

"Text Request for Work!"

What do you like best about Text Request? Text Request has truly made our communication within clients so much easier, especially with having multiple practices that have to access the text chains to provide customer support. It has changed communicating with clients and booking protocols for the better and was an extremely easy service to integrate into our company, I don't know how we kept track and were efficient before!