Text Request Reviews in June 2026: User Ratings, Pros & Cons

"Good base, some faulty features"

What do you like best about Text Request? I like how efficient it is to add in the contacts. Customer Support is also very easy with the text feature and was quick to reply. Our office uses it daily, and it is very easy to get used to. We switched from another text service we used for years so I was very familiar with a lot of the features.

"Good base, some faulty features"

What do you like best about Text Request? I like how efficient it is to add in the contacts. Customer Support is also very easy with the text feature and was quick to reply. Our office uses it daily, and it is very easy to get used to. We switched from another text service we used for years so I was very familiar with a lot of the features.

"la mejor manera de poder ver tus conversaciones con los clientes"

What do you like best about Text Request? que puedes enviar mucha infromación para mantener el engagement con tus clientes y que a veces hasta te contestan

"User Friendly Platform - Great customer Service"

What do you like best about Text Request? Their platform is user friendly. Nice layout. What do you dislike about Text Request?

"Great experience"

What do you like best about Text Request? The ease of using Text Request and how user friendly it is. What do you dislike about Text Request?

"Userfriendly after some trouble shooting"

What do you like best about Text Request? It is very helpful to have the color coding of white vs. gray texts to see what texts need to take action. What do you dislike about Text Request?

"Better than Zip-Whip"

What do you like best about Text Request? We started with TextRequest because Zip-Whip is reaching it's end-of-life. This is a much better system. We can set out of office texts to automatically send. We can set templates so the client's name automatically appears. It is much easier to use and easier to send notices. The integration was a snap and the implementation was easy. We use it multiple times during the day and TextRequest is much easier to use.

"So far so good"

What do you like best about Text Request? dashboard is user friendly and the customer service rep is responsive What do you dislike about Text Request?

"Great experience"

What do you like best about Text Request? The system has been working great. One small problem right after getting started, but I submitted a ticket and it was fixed immediately.

"My Text Request Review"

What do you like best about Text Request? It is so easy to use. The interface is simple which makes everything intuitive from a user's perspective What do you dislike about Text Request?