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Text Request - Business Instant Messaging Software

Text Request Reviews in June 2026: User Ratings, Pros & Cons

Effortlessly connect with clients through business messaging.

4.5

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Starts from $59 / month

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Text Request Reviews & Ratings

4.5

Very Good

Based on 190 ratings & 759 reviews

Rating Distribution

Excellent

(575)

Very Good

(153)

Good

(18)

Poor

(4)

Terible

(9)

Spotsaas Editor’s POV

Text Request is a versatile messaging platform that allows businesses to communicate effectively while also enabling secure transactions. Its focus on payment requests sets it apart, but it may lack some advanced features found in larger platforms.Read more

Text Request pros and cons

  • Versatile messaging solution

  • Secure payment requests

  • Desktop and mobile compatibility

  • Integrates with social media

  • Limited advanced features

  • May require additional integrations

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Showing 91-100 out of 759

LK

lily k

04/09/24

5 out of 5

NIce

Great convenient way to communicate!

SA

Sophia Allaf

04/09/24

5 out of 5

I have loved using TextRequest!

I have loved using TextRequest to communicate with patients. I love the easy to use interface

DG

Denise Gorman

04/08/24

5 out of 5

Time Saver and User Friendly App!

Text Request makes it faster and so convenient to communicate with our customers. They can send job photos, and it enables us to provide job estimates without having to drive to their home. It saves us time and the customer as well.

NU

Nicki U

04/08/24

5 out of 5

Scheduling appointments.

Text request is such a great help to our business. It has made it so much easier to set up service appointments. We have over 500 every spring and fall. This helps tons. Customers tend to answer a text much quicker then a phone call or voicemai. Love text request!

C

Courtney

04/03/24

5 out of 5

Great Service

Great Customer service during the transition from our previous company and training has been great. Love their Customer service reps.

V

Vrinda

04/02/24

5 out of 5

Very easy transition to the platform…

Very easy transition to the platform and user friendly.

M

Marissa

03/28/24

4 out of 5

TextRequest makes me more efficient

TextRequest has a lot of amazing features to make my job more efficient, including sending group messages, creating templates, assigning contacts with tags to stay organized, etc. There will occasionally be outages of service, but they are usually resolved quickly and notifications will be sent out about any service performance issues. I also like that we can include a signature line on each message, but it has the option to be removed if needed.

JU

Jeff Ussery

03/28/24

5 out of 5

Text Request

Great way to connect with our customers! Text Request makes it so easy!

JA

Justin Ambrose

03/28/24

5 out of 5

Text Request is a must have!

They have a great platform that is adaptable to all business types. They have solutions to optimize communicating with patients/customers for scheduling, (you can even set delayed messages to be released on set date and time), great for collections, reminder of labs, testing, etc.

LS

Leonard Siegel

03/21/24

5 out of 5

Very easy to use

Very easy to use, gets the job done. Very few issues.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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