TestRail Reviews in May 2025: User Ratings, Pros & Cons

Avoid it at all cost

What do you like best? Simple, no frills interface, easy to implement and get started with a team especially if the team is new to test case inventory management What do you dislike? Performance issues, reporting and API sucks, unplanned downtime, don't know how to run their product on cloud; Just don't use it ever Recommendations to others considering the product TestRail should not even be on your evaluation list. There are other established players in the market. What business ...

Great Test Case Management Tool

What do you like best? It is really easy to create test cases and organize them effortlessly. Their visual data representation is also great. TestRails is easier to set up for manual testing but is ok for automation as well, We are currently using ruby for our automation. What do you dislike? There isn't much that I don't like about TestRails. I guess its a little hard to have external people check out test cases and results. But that is easily remedied by creating a guest log in. Its a ...

TestRail for test cases with integration to JIRA work items

What do you like best? TestRail and JIRA integration allows me to link work items back to test cases and view in both systems. What do you dislike? You have to be logged into TestRail to see results in JIRA and not all stakeholders have licenses to TestRail so they are unable to view the test results. What business problems are you solving with the product? What benefits have you realized? Our test cases used to be stored in excel and this allows for better sharing across the quality ...

TestRail integrates well with JIRA

What do you like best? I find it is easy to add new projects and create and edit templates in order to meet the business needs. What do you dislike? I am happy with the administration and stability of the product. What business problems are you solving with the product? What benefits have you realized? Before using TestRail, we did not have test cases stored anywhere. This tool is used by developers and QA daily.

Testrail super easy to use.

What do you like best? works perfect now that we can link it with Jira. Upgrading versions is super easy and support is always available What do you dislike? To be honest I have nothing bad to say about the tool. What business problems are you solving with the product? What benefits have you realized? Linking it with Jira was the best part of it.

Use to store test cases and results for regression and feature tests

What do you like best? I like that it is easy to use and you can easily results for test rund What do you dislike? I don't like that you cannot copy test case steps from one to another. Also i have not found a way to edit/ replace multiple test cases What business problems are you solving with the product? What benefits have you realized? I am team lead for my project and I love that I can create test sections and also use configurations to test multiple OSes. Also love that I can view ...

Superior Support Team

What do you like best? As a regular user (not a manager I like having all my test cases grouped in logical areas. I'm sure my managers likes it for the reporting. Oh, and integration with Jira. I recently switched companies and am trying to get my new manager to use TestRail. I signed up for a 30-day trial and immediately got help with setting up my UI the way I like it. Thank you Dennis Gurock. What do you dislike? I haven't found anything yet, but even if I do, I'm sure the staff ...

One of the best test management software

What do you like best? First at all one is the best features it is ability to have your own hosted or on-demand version. Second it is good rest api that allows you integrate TestRail with you company services. JIra integration, milestones, releases, and etc. What do you dislike? For beginners GUI could be a little bit sophisticated. What business problems are you solving with the product? What benefits have you realized? We store tests cases and requirements in TestRail. And we ...

Quick and hassel free software for test case management

What do you like best? Intuitive. Easy to navigate around. It has both quick/short testcase description as well as fields to put down detailed information of a testcase What do you dislike? Ability to execute the testcase from testrail itself. It misses fields like 1 Author field per testcase 2 Version of product the testcase needs to be executed on. Recommendations to others considering the product Given the features available in this cost, its a great deal What business problems ...

TestRail Review

What do you like best? TestRail makes it very easy for estimating QA effort in our sprints. It also very useful for organizing test efforts on the fly once you have created and organized your test suites. We have moved over to JIRA for defect tracking and organizing our sprints so the JIRA plugin for TestRail is working out great so far. The ability to create test cases off of user stories is quite useful. What do you dislike? There isn't really anything to dislike about the tool from a ...