TestRail Reviews in May 2025: User Ratings, Pros & Cons

User friendly

What do you like best? The software is easy to follow and use. What do you dislike? Would love to see new features that multiple people have suggested. Recommendations to others considering the product Go for it! What business problems are you solving with the product? What benefits have you realized? Managing storing test cases. Organization makes life easier.

Nicely Organized

What do you like best? Places for separate test suites and test runs What do you dislike? I like everything about this application. What business problems are you solving with the product? What benefits have you realized? It helps track progress by watching results through time.

Testrail review

What do you like best? This is a web based application that can be easily accessible online from any device. This application provides many predefined quality metrics that can be used for my statistics reports. It allows to customize dashboard and all attributes: test cases, test runs, test reports. What do you dislike? I would like to store my test cases in the way I want, but TestRail only store them in Test suite structure. Also Project customizing page is not user friendly. It took me ...

Excellent Test Management Tool.

What do you like best? This product is very intuitive and easy to use. The things that I like the most are the ability to maintain history and versions of the test cases. The system maintains a comprehensive history so you can go back a review previous test runs. Additionally, there is excellent version control, so when you change your test cases, you can see the version of the test case that was used for a particular test run. What do you dislike? The product works well as a standalone ...

Allows you to be organized

PROS & CONS What are the best aspects of this product? It helped us to increase visibility of the cases and runs we tested. The fact that you can test runs and cases, in different tabs, one at a time increases efficiency of the tool. We were able to keep everything in check with the quality assurance team. All documentations of past tests could be retrieved which offered a better view of the tests which were yet to be carried out. In short, it made our work easier as could trace ...

Easy use for a hard day.

What do you like best? Testrail has a very user-friendly interface which creates for a nice pace of work, especially when the tasks are complicated. Navigation is even easier on the site. Everything is very clearly labeled and we'll laid out. It's a very useful tool, and I use it constantly for work. What do you dislike? It has a bit of a boring appearance, but given it's use, that isn't much of a priority. What business problems are you solving with the product? What benefits have you ...

Test rail

What do you like best? It is good as test case repository and uses test case flow isolation like test plan , test suits seen separately. What do you dislike? It doesn't have enough info to guide user and did nothing to direct after doing any actions Recommendations to others considering the product Not reco What business problems are you solving with the product? What benefits have you realized? Created test suite,test plans and execute.Besides generated test run report

Integrates with JIRA plugin for improved efficiency

PROS & CONS What are the best aspects of this product? It allows you to customize projects such that you do not have to pay for projects that are not active. It helps you to save on the cost of running the tool in your system for project management and testing. For my case, the product was easy to use at first. I did not find the need to go through the tutorials to find out how certain features work or how to get around the tool. Due to integration with JIRA, we were able to connect with ...

Cost effective for projects that are active

PROS & CONS What are the best aspects of this product? The developers of the product understand that we live in a world of many possibilities and that is why the latest version of TestRail offers better integrations with third party applications. It integrates with JIRA and Confluence among other applications to give you a near perfect test solution for your projects. It provides better automation that equips to with the ability to create test cases with ease. It accommodates the needs of ...

A reliable quality assurance tool

PROS & CONS What are the best aspects of this product? It has made it easy to the quality assurance team to manage the tests and run them in an efficient manner. You can organize those tests and arrange them based on priority. It helps your team become more productive in the end as they can create and execute those tests based on the cases presented. Also, it integrates well with the JIRA plugin which allows you to create cases from the stories of the users and thus reliable. It ...