TestRail Reviews in June 2026: User Ratings, Pros & Cons

Solid test planning for a good price.

What do you like best? I like how visually simple the product is. Some other products have very busy and heavy UI. This software also had the best pricepoint that I could find. What do you dislike? I wish that it was a little easier to move around sections and test cases in the test plan. I often find myself dropping items in the wrong location. It is also a little touch to tell what section that you are in sometimes. Maybe there should be an option to set the colors of each nesting ...

Manager's view

What do you like best? Exported reports can be used for review and clearly understood by multiple parties whether they are TestRail users or not. What do you dislike? Automated testing with custom SW links can be cumbersome or downright unusable. Specifically working on an SDK with custom test app interfacing with proprietary HW - we aren't able to use TestRail to automate. Maybe an issue leveraging it properly on our end but seemed easier to not go through TestRail for this ...

Its one of the best test management tool I've come across

What do you like best? It's level of customization allows us to configure the tool so that not only does it fit our process for now, but it will also allow us to grow and evolve in the future. It's level of integration with tools such as Jira and Jenkins is great for team collaborations. What do you dislike? I don't think I've come across anything so far that I can say I disliked. Recommendations to others considering the product If your looking for a tool that does more that test ...

Test repo

What do you like best? creatting test suites and sections/subsections. Linking to JIRA defects. What do you dislike? Adminstration and report generation is not intuitive. What business problems are you solving with the product? What benefits have you realized? Test case management. Integration with JIRA tickets is very useful. You can create runs and plans too.

I mainly use scheduling test plans

What do you like best? Reporting and the capability to approximate screening enables you to collect more info easily.This test software application had a response and function for each concern I had. Great for keeping track what action passed and exactly what stopped working. Making certain whatever is tape-recorded for future recommendation. What do you dislike? I have a concern with the quantity of readily available reports. To be trothful I do not have any significant grievance with ...

Automation made easy

PROS & CONS What are the best aspects of this product? We have been able to manage all operations and tasks that deal with test cases and runs. Our quality assurance team can run regression tests for projects without much hustle. With the TestRail product, our team can create test cases within a short period and monitor each ticket with ease. Each user can contribute by running those tests and adding their results for others to see. You can do just about anything from a single platform ...

Allows you to be organized

PROS & CONS What are the best aspects of this product? It helped us to increase visibility of the cases and runs we tested. The fact that you can test runs and cases, in different tabs, one at a time increases efficiency of the tool. We were able to keep everything in check with the quality assurance team. All documentations of past tests could be retrieved which offered a better view of the tests which were yet to be carried out. In short, it made our work easier as could trace ...

Integrates with JIRA plugin for improved efficiency

PROS & CONS What are the best aspects of this product? It allows you to customize projects such that you do not have to pay for projects that are not active. It helps you to save on the cost of running the tool in your system for project management and testing. For my case, the product was easy to use at first. I did not find the need to go through the tutorials to find out how certain features work or how to get around the tool. Due to integration with JIRA, we were able to connect with ...

Testrail is good software to write testcases

What do you like best? Writing test case, attach documents and track it using dashboard What do you dislike? write testcase in excel and upload it in Testrail functionality i am missing in Testrail Recommendations to others considering the product Yes i highly recommend this software What business problems are you solving with the product? What benefits have you realized? Product testing with test cases

Automation made easy

PROS & CONS What are the best aspects of this product? We have been able to manage all operations and tasks that deal with test cases and runs. Our quality assurance team can run regression tests for projects without much hustle. With the TestRail product, our team can create test cases within a short period and monitor each ticket with ease. Each user can contribute by running those tests and adding their results for others to see. You can do just about anything from a single platform ...