TestRail Reviews in May 2025: User Ratings, Pros & Cons

Decent product that does what it needs to.

What do you like best? It's functional. It serves it's purpose and the price is right. What do you dislike? UI is starting to grow stale. No #slack integration (as far as I know. What business problems are you solving with the product? What benefits have you realized? QA coverage. It's helped a lot more than old school spreadsheets.

Great test case management tool

What do you like best? - Support versioning test cases - Create test runs with different tests - Jira integration - Report generation What do you dislike? - The UI could be nicer. - Easier to see the history of test results for each test. Recommendations to others considering the product It is a pretty decent tool. I liked it, and it provides most of the functionality you need for managing test cases and test runs. What business problems are you solving with the product? What ...

Solid test planning for a good price.

What do you like best? I like how visually simple the product is. Some other products have very busy and heavy UI. This software also had the best pricepoint that I could find. What do you dislike? I wish that it was a little easier to move around sections and test cases in the test plan. I often find myself dropping items in the wrong location. It is also a little touch to tell what section that you are in sometimes. Maybe there should be an option to set the colors of each nesting ...

Good but complex

What do you like best? Full featured and and well designed for QA What do you dislike? Too complicated, reports aren't great. The Test Suite / Run / Milestone hierarchy is complicated Recommendations to others considering the product Needs an admin and careful thought What business problems are you solving with the product? What benefits have you realized? Test coverage of sw

Easy to Use

What do you like best? The simplicity of the application is a great way to get folks up to speed. I like the out of the box reporting The visibility of effort The speed of which you can get up and running What do you dislike? Integration isn't a true integration with anything other than JIRA. Would like to see add-ins for VSTS/TFS Recommendations to others considering the product Know that it's easy but you will have to do some manual work to ensure things like traceability and ...

Fantastic Test Management Product

What do you like best? Love the easy to read style of the test suites, test runs and test scripts. I have often given our test scripts on test rail to new users of my system as a step by step guide - very easy to use for non technical users. What do you dislike? difficult to implement integration but have to admit, at least its available!! Recommendations to others considering the product Effective tool for those looking to manage test process What business problems are you solving ...

Helpful tool for organization, tracking, and auditing for QA teams and testing

What do you like best? Easy to build up test cases, test suites, test runs, and group them into milestones for history and tracking. What do you dislike? No viewer user; not everyone on my team needs full access to TestRail. Be nice to have a user type that allows them to see things without having a full, costly license. Recommendations to others considering the product This is a great product and will help you organize your test cases and put them into test runs. If you keep good track ...

TestRail seems to cover all bases

What do you like best? I like the ease of use with the interface, the many ways you can manipulate the data collected from the QA. Also, What do you dislike? To be honest I can’t think of anything I dislike, it is a well conceived app. What business problems are you solving with the product? What benefits have you realized? The use TestRail exclusively for QA on our software development projects. Testing and retesting upgrades to our platform.

An invaluable tool for QA on complex software projects

What do you like best? Quick and easy to set up projects, meaningful metrics on test runs, JIRA plug in, as well as support for a number of other defect trackers. What do you dislike? It can be a little overcomplicated to set up a workable user management system if you have a number of different levels of users, but for most organizations the out of the box user profiles will be more than enough. Recommendations to others considering the product The trial period is worth taking ...

crisp and easy

What do you like best? assigning testruns and watch results. can see all releases in a glance. custom ways to add fields What do you dislike? not user-friendly on adding custom fields. does not align with youtrack What business problems are you solving with the product? What benefits have you realized? going away from google docs is the big problem solver. visibility is the benifit