Tessitura Reviews in June 2025: User Ratings, Pros & Cons

"Useful and Robust"

What do you like best about Tessitura? I enjoy that the program is a robust order based CRM software, instead of Patron-based like others I have used in the past. I have used many different products but have felt most comfortable in Tessitura. I've used Audience View, Patron's Edge, Vendini, SRO, and others. Tessitura has many useful functions.

"Necessary CRM for arts orgs"

What do you like best about Tessitura? I love Tessitura's robust array of reports. I love that many parts of the software are customizable. I love that it's tailored to arts orgs, so I can find what I need quickly. I also love that lots of other marketing software brands integrate with Tessitura - like WordFly, Behavior Infuser, Survey Monkey, and more.

"Glitchy but good concept "

What do you like best about Tessitura? I like how constituent records are tracked in all aspects and interactions What do you dislike about Tessitura?

"Great experience"

What do you like best about Tessitura? I like that Tessitura provides the opportunity to send campaigns to several contacts, organized by type of subscribers.

"Thorough Program for Ticketing"

What do you like best about Tessitura? It's an extremely detailed database for customer information including payments and payment schedules, ticket history, contributions/donations, customer service issues etc. It is very secure and we are able to keep track of credit card entry safely. It's also highly useful for communicating about issues throughout the organization and makes record-keeping very easy.

"Too expensive for how slow, outdated, and buggy it is"

What do you like best about Tessitura? I've heard there is no "perfect" ticketing/fundraising CRM out there. So. what I like best is that they tried, I guess? What do you dislike about Tessitura?

"Tessitura for Museum Professionals"

What do you like best about Tessitura? The seemingly customized pieces make it perfect for any ticketing or development department. In group sales we really could use the out of the box format to set up our order process and not interfere with other areas.

"Leader in Arts & Culture CRM"

What do you like best about Tessitura? Tessitura is the undisputed leader in the non-profit arts & culture space, which means it has a wide variety of user organizations across North America, the UK, and Australia. It's this community of other users that makes the software effective by sharing and creating best practices. It's unlike any other non-profit CRM in that it was developed for ticketing and fundraising together as opposed to separately, and allows for a full constituent picture.

"Ticketing and class attendance in one"

What do you like best about Tessitura? I like that Tessitura is one big database, so that if you've taken dance classes at one cultural institution and purchased tickets to an exhibit at another, all of those transactions are visible when your name is searched.

"Good CRM software"

What do you like best about Tessitura? Serves multiple purposes very well, seating maps are helpful, constituent management is great. What do you dislike about Tessitura?