Tessitura Reviews in June 2026: User Ratings, Pros & Cons

"Tessitura trained"

What do you like best about Tessitura? The best thing about Tessitura is their support team. They will always find a way to assist their clients. Remotely or “boots on the ground “ - they are completely accessible

"Great potential, but difficult to use daily."

What do you like best about Tessitura? The compilation of data on an individual or company: every connection via Marketing, ticket history & purchases, contributions, and additional connections/history.

"All-inclusive but Not User-Friendly"

What do you like best about Tessitura? Tessitura is definitely the best CRM database for the arts. It includes everything you could need, for example that it connects to ticketing directly. Other databases do not include ticketing. So this is especially useful for a performing arts center or venue with its own theater, as opposed to a company that travels.

"Audience Development Associate"

What do you like best about Tessitura? History for each constituent to track relationships to our organization. Ease of access to scheduling our season groups attending our festival. The upsides of creating special events that started the history of tracking our on campus special events. I appreciate the reports to track how many individuals we serve in our different price types and special promotions.

"3 years in Theatre Box Office"

What do you like best about Tessitura? It's reliable and intuitive. Once you've been trained in the basics, if you need to find the way to do something you've never done before, it's generally easy to work out how to do it on your own. The interface is clear and aesthetically pleasing.

"Premiere CRM for arts and culture organizations"

What do you like best about Tessitura? Provides a true 360 view of constituents What do you dislike about Tessitura?

"Tessitura is a great CRM and community"

What do you like best about Tessitura? Very intuitive. The community aspect helps create connections to better understand the application and the arts and culture industry. Great customer service and sets up clients for success.

"Tessitura Can Use an Update, but I'm Used to it"

What do you like best about Tessitura? It's fairly easy to use once you get used to it. It has a lot of features, but most people will probably use what they need for their organization and not dive into the rest. Basically it allows you to build it to your organization's needs.

"Ticketing System works, but is complex"

What do you like best about Tessitura? The ability to create and run reports automatically is great, so my clients all get the information they need without me doing it manually, whether it's daily, weekly, or monthly.

"A CRM system for performance venues; a challenge to adapt for museums."

What do you like best about Tessitura? The different reports and extractions I was able to create and manipulate the data. I could also edit the program to better suit my needs in them museum field.