TenantCloud Reviews in May 2025: User Ratings, Pros & Cons

"Affordable software packed full of features"

What do you like best about TenantCloud? Online application, E signatures, requiring renters insurance, accounting What do you dislike about TenantCloud? The automatic updates when I open up the app. What problems is TenantCloud solving and how is that benefiting you? Affordability, going paperless, automatic late fees.

"Modern property management solution with extremely reasonable pricing."

What do you like best about TenantCloud? Pricing is phenomenal compared to other "big-dawg" prop mgt programs, this one is affordable and priced right!!! Layout is great. Lower difficulty to use. ACH setup is pretty good. Pretty fast update turnaround. What do you dislike about TenantCloud? Downside in my book is the customer support. They want to use an ALL web-based ticket submittal system. It is time CONSUMING!!! Some things would be sooooo very much faster with a phone call. Also, they ...

"Difficult start up but improving"

What do you like best about TenantCloud? Hope to be able to get away from handling rental checks. When starting up with small inventory, quite a learning curve for those of us that might be considered technologically challenged. Started with small subset of tenants. First month: only one figured it out (partly because I didn't have it all set up correctly.) Just going through second cycle and see dramatic improvement. Enough where will upload the remaining tenants and give them the ...

"Great online tool for Rental Property Management"

What do you like best about TenantCloud? Online payments, Financials, tenant screening, communication, reminders,etc. Basically I love everything about Tenant Cloud What do you dislike about TenantCloud? I can't think of any items that I don't like about Tenant Coud What problems is TenantCloud solving and how is that benefiting you? Rental collection. I was looking for an easy way to collect rent without having to hound my tenants to pay me..

"Great rental property CRM"

What do you like best about TenantCloud? Tenant leasing, insurance, property management, rental resources What do you dislike about TenantCloud? QBO integration isn't developed enough yet to account for several important accounting aspects. What problems is TenantCloud solving and how is that benefiting you? Time and organizational management

"Great rental property CRM"

What do you like best about TenantCloud? Tenant leasing, insurance, property management, rental resources What do you dislike about TenantCloud? QBO integration isn't developed enough yet to account for several important accounting aspects. What problems is TenantCloud solving and how is that benefiting you? Time and organizational management

"JJ’s review"

What do you like best about TenantCloud? The app to check on payments and if everyone has paid on time. What do you dislike about TenantCloud? The applicants have a hard time going through the application process. They have often said the phone number won’t accept their number. This is because they don’t know their country code. There are other user interface issues that make it difficult. What problems is TenantCloud solving and how is that benefiting you? Hassle free rent collection. More ...

"JJ’s review"

What do you like best about TenantCloud? The app to check on payments and if everyone has paid on time. What do you dislike about TenantCloud? The applicants have a hard time going through the application process. They have often said the phone number won’t accept their number. This is because they don’t know their country code. There are other user interface issues that make it difficult. What problems is TenantCloud solving and how is that benefiting you? Hassle free rent collection. More ...

"Perfect for small landlords!"

What do you like best about TenantCloud? I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it. What do you dislike about TenantCloud? Well, they don't have a phone ...

"They Keep Changing Things"

What do you like best about TenantCloud? Let me start off by saying I am a reluctant user of this software, not because of the software itself but because I had to take over my parents' rental accounting when my Dad passed away. I had no previous experience as a landlord or with the accounting that comes with it. That said, I like that there is a free version of this, because at the time I took over the accounting, we really didn't know what we needed. What do you dislike about ...